Occupational violence and aggression eLearning modules
The department has developed four interactive eLearning modules for health service staff. The eLearning modules align with the elements of core training outlined in the . The eLearning modules include topics such as risk assessment, de-escalation techniques, Code Grey and Code Black roles and responsibilities and reporting incidents.
The four modules form part of one training package and they should be completed in order.
The Department of Health's provides training principles based on a tiered approach for different staff groups. These best-practice training principles will support consistency in training across the state.
The guide was developed using literature reviews of standards for developing occupational violence and aggression training in emergency and mental health.
Reviewed 10 May 2023