Department of Health

Clinical risk management

Clinical risk management (CRM) improves the quality and safe delivery of healthcare by introducing systems that identify and prevent circumstances that put patients at risk of harm.

All health services are required to implement locally based clinical risk management systems, or to enhance their existing clinical risk management systems, in line with the Victorian clinical governance framework.

Health services are also required to implement an incident management review process consistent with best practice and their clinical governance policy, and in line with the Victorian health incident management policy.

Reviewed 11 November 2021


Contact details

Postal address: GPO Box 4541, Melbourne VIC 3001

Quality and Safety Branch Department of Health

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