Naturally occurring hazards such as bushfires, heat, floods and storms can and do happen in Victoria.
The Department of Health & Human Services has a series of resources and information to support residential aged care providers with their planning and preparedness for natural hazards such as bushfires, heatwaves, floods, storms and earthquakes.
In an emergency
When a residential aged care service in Victoria requires an immediate response from police, fire or ambulance the number to call is triple zero (000).
When a residential aged care service provider makes any decision to relocate residents or shelter in place in an emergency situation, they need to notify the Australian Department of Health - Victorian office, when it is safe to do so by telephoning the Emergency Advice and Response Line on 1800 078 709 or email .
Emergency preparedness and emergency management planning resources
The department's goal is for all organisations that deliver services within the health and human services sector, including residential aged care services to be well prepared for all emergencies and have emergency management plans appropriate for their clients, staff and communities.
Emergency preparedness in residential aged care - heat health
The Residential aged care services heatwave ready resource helps Victorian services plan and prepare for extreme heat events.
Emergency preparedness in residential aged care services - natural hazards
The Residential aged care services natural hazards ready resource helps Victorian services plan and prepare for hazards, such as bushfires, heat and storms.
Reviewed 08 September 2015