Primary care is often the first point of contact people have with the health system. Primary care is provided in community settings by a number of different health professionals. Primary care often refers to medical care provided by general practitioners, but it can also refer to care provided by nurses, dentists, pharmacists, allied health and mental health providers, and Aboriginal and Torres Strait Islander health practitioners.
Primary care services are usually:
- the pathway people generally take to other services
- a point of coordination between other services
- located in the community
- directly connected to people’s daily lives and to the management of their wellbeing.
Victoria is committed to improving the primary healthcare system, to increase access to health services for all Victorians, to prioritise access and to improve the health of the population. International evidence indicates that a strong primary healthcare system is associated with lower death rates and fewer premature deaths from a range of conditions.
Emergency Response Planning Tool in Victorian general practice
The Department has provided fully subsidised access to the Emergency Response Planning Tool (ERPT) for Victorian general practices since 2019.
Working with general practice
The department has resources to support community health services working with general practice and other private providers.
Victorian Supercare Pharmacies
Victoria’s Supercare Pharmacies operate 24 hours a day, seven days a week, with a nurse on site from 6pm to 10pm.
NURSE-ON-CALL is a service that connects Victorians with a registered nurse for caring, professional health advice around the clock.
Priority Primary Care Centres
Priority Primary Care Centres provide GP led care to people who need urgent care, but not an emergency response.
Reviewed 23 December 2022