Department of Health

Primary care

Primary care is often someone’s first point of contact with the health system. Victoria's community health services play an important role in the delivery of state-funded, population-focused, and community-based health services.

Primary care services are usually:

  • the pathway people generally take to other services
  • a point of coordination between other services
  • located in the community
  • directly connected to people’s daily lives and to the management of their wellbeing.

The department is responsible for funding, monitoring and planning the provision of primary and community health care services (including counselling, allied health and nursing), dental services, maternal and child health, and early parenting services.

Victorian community pharmacist statewide pilot

Twelve-month statewide pilot to test an expanded role for community pharmacists.

Emergency Response Planning Tool in Victorian general practice

The Department has provided fully subsidised access to the Emergency Response Planning Tool (ERPT) for Victorian general practices since 2019.

Working with general practice

The department has resources to support community health services working with general practice and other private providers.

Victorian Supercare Pharmacies

Victoria’s Supercare Pharmacies operate 24 hours a day, seven days a week, with a nurse on site from 6pm to 10pm.

NURSE-ON-CALL

NURSE-ON-CALL is a service that connects Victorians with a registered nurse for caring, professional health advice around the clock.

Priority Primary Care Centres

Priority Primary Care Centres provide GP led care to people who need urgent care, but not an emergency response.

Integrated care

Service coordination in Victoria

The Department of Health & Human Services has a range of resources to support service coordination practice in Victoria.

Reviewed 31 May 2023

Health.vic

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