Ordering vaccines

How to order vaccines

• Step 1: Register as an immunisation provider

  Before submitting an order for government-funded vaccines, you need to apply for an account number with the Department of Health. To apply for an account number, providers should submit an application to the department’s Immunisation Unit.

  Application forms for providers are available to download from this page. Processing of new account applications by the Immunisation Unit may take up to four weeks during peak periods of the year. Applications that have not been completed correctly when submitted won’t be approved and a new application will need to be completed.

  Downloads

  Government funded vaccine account application for general accounts

  docx 157.43 KB

  Government funded vaccine account application for pharmacy accounts

  docx 167.63 KB

• Step 2: Order government funded vaccine

  Order your vaccine via Onelink online.

  • • Order your vaccine via Onelink online. Contact Onelink for assistance with the online ordering platform.
    • Complete a full stock count of all vaccines before placing an order.
    • Order vaccine stock for one month of use and aim to order once a month, allowing for buffer stock while waiting for delivery.
    • The inbuilt suggested order function online will assist you to order appropriately.
    • Do not overstock; aim to maintain air circulation in the vaccine fridge.
    • You will receive a confirmation email after your order is accepted and updates on how it is tracking.

  Allow a minimum of 3 business days (5 days in April/May) for processing and delivery of your vaccine order. Note there are no deliveries to country areas on Mondays.

• Step 3: Receive and store vaccine

  It is the immunisation provider's responsibility to ensure that vaccines are stored appropriately when they are delivered.

  Vaccines must be received by practice staff who are educated in cold chain management. Follow these steps:

  • • Sign the delivery docket and return it to the courier.
    • Check the TagAlert^® screen and follow all instructions on the guide. If the TagAlert has registered an alarm, complete the form included in the delivery and email Onelink as soon as possible. Isolate the vaccines in the purpose-built vaccine fridge while waiting for advice.
    • If the TagAlert^® screen has not registered an alarm, promptly unpack the vaccines into the purpose-built vaccine fridge.
    • Check that the vaccine consignment matches the delivery invoice. Email Onelink as soon as possible if there is a discrepancy.
    • Minimise the time that the vaccine fridge door is open.
    • Rotate vaccines so that the stock with earlier expiry is used first.
    • Do not remove vaccines from their packets - this protects them from light and temperature fluctuation.

  For detailed information on appropriate storage of vaccines refer to Cold chain management.

• Step 4: Keep your account details up to date

  Complete the 'Government funded vaccine account change of details form' below to update your account details.

  Changes include:

  • Change of service name
  • Change of phone number
  • Change of generic service email address
  • Change of delivery address
  • Change of nominated responsible practitioner

  Providers are required to notify the Immunisation Unit within five working days of any changes to their account details. Failure to notify the Immunisation Unit will result in an account being suspended.

  Government funded vaccine account change of details form.