Department of Health

Community health pride – LGBTIQ+ inclusive practice resources

Two lines of people facing each other, holding a rainbow-coloured cloth.
The Community health pride - lesbian, gay, bisexual, trans and gender diverse, intersex and queer (LGBTIQ+) resources support community health services in inclusive service planning and practices.

The resource suite is structured so that it can be used by all community health services, whether they are starting to develop inclusive practice approaches or seeking to review and strengthen their models.

By valuing diversity, actively practising inclusion and working to eliminate access barriers, community health services can help to improve the experience of LGBTIQ+ clients and their health and wellbeing.

These resources were developed in consultation with community health services and key experts in the LGBTIQ+ field. You can access the resources in the download section of this page.

LGBTIQ+ inclusive practice toolkit

The comprehensive toolkit includes practical advice, tips, links to resources, templates and case studies for community health services to embed LGBTIQ+ inclusive practice across all levels of the organisation.

The toolkit broadly invites community health services to reflect on:

  • barriers LGBTIQ+ clients might face when accessing services
  • work that community health services have already achieved in developing and implementing LGBTIQ+ inclusive practice models in collaboration with their LGBTIQ+ communities
  • adopting a systematic approach to LGBTIQ+ inclusion.

The department acknowledges that the use of language and terminology continues to evolve across the communities. Community health services using this toolkit can adapt the language as appropriate.

Community health pride posters

There are 11 different A3 posters to support your LGBTIQ+ inclusive practice initiatives. The posters capture:

  • representation from across LGBTIQ+ groups
  • different age cohorts and geographical settings
  • intersection with Aboriginal people, people with disability and from religious and cultural backgrounds.

PDF materials can be displayed on screens in waiting areas or printed. Please note you will need to adjust your printer settings to print in A4, as the material is currently set to print in A3.

Microsoft Word versions are provided to enable customisation of the posters to include a community health service's logo above the Victorian Government logo.

Instructions for adding your logo to the posters

  1. Open the Word version of the poster you want to use.
  2. Add your logo. In the Insert tab, select Picture, choose your logo from your files (.jpg or .png versions) and select Insert.
  3. Open the logo's context menu (right click on the logo), then select Wrap text, In front of text then OK.
  4. Adjust the size of the logo to fit the space above the Victorian Government logo. Select the logo and, while holding the Shift key, drag the corner of the image to the right size to fit in the white space in the bottom-right corner of the poster (make sure you choose the double arrow at the corners of the of the logo so that you don't change the shape of the logo). Alternatively, use the size settings in the Format tab or the keyboard shortcut Shift+Ctrl+down arrow.
  5. Move the logo into position above the Victorian Government logo. Select your logo and drag it into position using your mouse or use your keyboard's arrow keys. If necessary, resize your logo to ensure both logos are balanced in size.

LGBTIQ+ communities client flyer

The 'We take pride in our LGBTIQ+ communities' client flyer is designed for waiting rooms and is intended to:

  • make LGBTIQ+ people feel welcome at your service
  • outline their rights
  • list relevant support services.

More information

Find out more about other department LGBTIQ+ initiatives and resources visit:

Understanding LGBTIQ+ Health

Rainbow eQuality

Building inclusive services

Working with specific groups


Use the feedback form to let us know what you think about the resources.

Reviewed 10 September 2019


Contact details

For more information about community health services, email the Unit.

Primary and Community Health Unit

Contact details

International, interstate and mobile callers: +61 3 9096 9000

Diversity team Department of Health

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