Personal Alert Victoria (PAV) is a personal monitoring service that supports older people and people with disabilities to live independently. The program responds to calls for assistance 24 hours a day.
PAV applicants must be assessed as eligible.
Applicants can contact the PAV service provider directly to find out which local agency undertakes PAV assessments, or be referred by a doctor, or a community or health service, to an assessment service.
Assessments are generally conducted by local councils, Community Health Services, Aged Care Assessment services and publicly funded Community Rehabilitation Centres.
Alternatives to Personal Alert Victoria
There are alternatives to Personal Alert Victoria for people who are not eligible for PAV or who do not want to use it.
How Personal Alert Victoria works
The Personal Alert Victoria program and service guidelines explain how PAV works, how to access the service, and eligibility criteria.
Personal Alert Victoria - assessment and eligibility
Applicants to Personal Alert Victoria must meet eligibility criteria in order to receive a service, including technical requirements.
Personal Alert Victoria Response Service
People who use Personal Alert Victoria (PAV) but don't have family or friends to act as nominated contacts can register with the PAV response service.
Personal Alert Victoria (PAV) Response Service Guidelines
Personal Alert Victoria (PAV) Response Service Guidelines 2015
Reviewed 22 December 2022