Victoria’s public mental health services are committed to high standards of practice and service.
The services are governed by the Victorian Mental Health Act 2014 and informed by the National standards for mental health services 2010 and the National practice standards for the mental health workforce 2013.
Community Services Quality Governance Framework
The Community Services Quality Governance Framework sets the objective of safe, effective, connected and person-centred community services for everybody, every time. It outlines the principles, domains, roles and responsibilities of quality governance and includes measures of success, and indicators of poor quality governance.
It is designed for use across all community services delivered, funded and regulated by the Victorian Department of Health and Human Services. Community services include, but are not limited to: Community Based Health Services, Child Protection, Child and Family Services, Disability Services, Housing and Homelessness Services, and Family Violence Services.
Mental Health Act 2014
Victoria’s Mental Health Act 2014 places people with a mental illness at the centre of decision making about their treatment and care.
Mental Health Act 2014 handbook
This handbook is designed to guide clinicians' practice in accordance with the new Mental Health Act 2014.
People with a mental illness require a safe, protective and healing environment to aid their recovery and long-term wellbeing.
Public mental health services have continuous improvement plans to improve outcomes for people with a mental illness.
Reviewed 23 October 2021