Frameworks
The Framework for preventing and managing occupational violence and aggression (2017) guides health services on how to prevent and respond to the risk of OVA from an organisation-wide perspective. The framework covers six domains: governance, prevention, training, response, reporting and investigation.
The Framework for preventing and managing occupational violence and aggression: guide to implementation (2018) provides information for health services to consider when implementing each element of the framework, together with links to useful resources.
The Framework for preventing and managing occupational violence and aggression: tool for health services (2019) assists health services to assess progress with implementation of the framework and supports consistent implementation across Victorian public hospitals.
Post-incident support
This online resource is for staff, managers and leaders in healthcare services. It provides practical information about people react to OVA in the workplace, with tips and advice on providing support to others, helpful ways to look after yourself, and strategies and services to promote recovery. It also includes a simple, 10-question self-assessment tool to measure psychological distress.
The online resource is supported with downloadable guides for leaders, managers and staff.
Body-worn cameras policy template
The department has developed a Body-worn cameras policy template (2017) to provide guidance for health services that decide to procure and use body-worn cameras.
WorkSafe handbook
WorkSafe Victoria's handbook Prevention and management of aggression in health services: a handbook for workplaces(opens in a new window) provides a framework to identify, prevent and manage aggression and violence in health industry workplaces.
Post-incident support
Support, advice and information for managers and staff of hospital and health services on support after an incident of occupational violence and aggression.
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