Creating an email account - guidance for cemetery trusts

Email is a fast and effective way of communicating. It is the preferred method of communication between cemetery trusts and the Department of Health and Human Services (the department).

In the past, the department has disseminated information to the cemetery trust sector primarily through the postal service. This process requires printing and distribution which takes time and makes it difficult for the department to provide information to the sector as quickly as intended.

Information about the impact of coronavirus (COVID-19) on the sector is being updated regularly and advice can change quickly. In addition, department staff are currently working from home and do not have access to the 1800 telephone number. This makes email communication more important than ever.

If you have not used email before, creating an email account and learning how to use it is a great opportunity to gain a new skill and open a new line of communication.