This section of the Hospital Environment Audit Tool (HEAT) contains five modules:
- Model of care
- Food and mealtimes
- Equipment maintenance
- Sensory and thermal environment
These modules consider how systems, policies, procedures and processes in a hospital setting can be built upon to ensure the environment supports the care of older people and enables them to participate in their care.
The modules in this section are designed to take from 15 minutes to 30 minutes to complete. The audit modules may be completed individually or as part of a broader audit of the facility. Some questions in these audit modules may need to be checked with other staff or departments in your facility.
Your facility may have some services provided by external contractors, for example cleaning, and this may mean that your ability to alter policies and procedures may be limited or indirect. In these case, you are still encouraged to undertake the audits and consider way you might implement any suggested changes.
Policy and procedure: Model of care
Use this audit module to determine how your policy and procedures support a model of care that optimises older peoples’ participation in their care.
Policy and procedure: Food and mealtimes
Determine how hospital procedures and policies organise the provision of food and drink during and between mealtimes to support the care of older people.
Policy and procedure: Equipment maintenance
Examine how hospital policies and procedures can administrate equipment maintenance schedules to support the care of older people.
Policy and procedure: Sensory and thermal environment
Examine how hospital policies and procedures can manage the sensory and thermal environment experienced by older people in order to support their care.
Reviewed 28 March 2018