Department of Health

E-learning educational resources

Online education program for NSQHS standards Health Service accreditation in Victoria, Department of Health and Human Services

Audio-visual educational resources

Best Care for Older People Everywhere: The Patient Experience Victorian Department of Health Videos in partnership with Alfred Health (approximately 25 minutes to view 3 chapters)


Australian Resource Centre for Healthcare InnovationsExternal Link

Health FoundationExternal Link – Person-centred care resource centre

Healthcare Improvement ScotlandExternal Link – Person-centred Health and Care Collaborative

Health Issues CentreExternal Link

Institute for Patient and Family Centred CareExternal Link

Institute for Healthcare ImprovementExternal Link – Person- and Family-Centered Care

PlanetreeExternal Link

Patient-Centered Care Improvement GuideExternal Link (Planetree and Picker Institute)

Patient Centered Medical Home Resource CentreExternal Link

Picker Institute EuropeExternal Link

The Health FoundationExternal Link – Person-centred care resource centre

The King’s Fund – Patient ExperienceExternal Link

The King’s Fund - Patient and Family-Centred Care toolkitExternal Link

The Schwartz Centre for Compassionate HealthcareExternal Link

Reviewed 25 November 2021


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