Department of Health

E-learning educational resources

Online education program for NSQHS standards Health Service accreditation in Victoria, Department of Health and Human Services

Audio-visual educational resources

Best Care for Older People Everywhere: The Patient Experience Victorian Department of Health Videos in partnership with Alfred Health (approximately 25 minutes to view 3 chapters)


Australian Resource Centre for Healthcare Innovations

Health Foundation – Person-centred care resource centre

Healthcare Improvement Scotland – Person-centred Health and Care Collaborative

Health Issues Centre

Institute for Patient and Family Centred Care

Institute for Healthcare Improvement – Person- and Family-Centered Care


Patient-Centered Care Improvement Guide (Planetree and Picker Institute)

Patient Centered Medical Home Resource Centre

Picker Institute Europe

The Health Foundation – Person-centred care resource centre

The King’s Fund – Patient Experience

The King’s Fund - Patient and Family-Centred Care toolkit

The Schwartz Centre for Compassionate Healthcare

Reviewed 25 November 2021


Was this page helpful?