Department of Health

E-learning educational resources

Training in health literacy, plain language, and culture and communication Centers for Disease Control and Prevention, USA

Online education program for NSQHS standards, Health Service accreditation in Victoria, Department of Health and Human Services

Audio-visual educational resources

Interpreting Assessments, Interpreter Mediated Cognitive Assessments, National Ageing Research Institute (Approximately 5 minutes to view)

ISBAR revisited: Identifying and Solving BARriers to Effective Handover in Interhospital Transfers, Hunter New England Area Health Service, Australian Commission on Safety and Quality in Health Care (Approximately 12 minutes to view all 3 videos)


Ophelia, Optimising health literacy to improve health and equity

Guide to Patient and Family Engagement in Hospital Quality and Safety, Agency for Healthcare Research and Quality.

Communications and Health Literacy Workplace Toolkit, Tasmanian Government, Department of Health and Human Services

Reviewed 05 October 2015


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