Department of Health

E-learning educational resources

Training in health literacy, plain language, and culture and communicationExternal Link Centers for Disease Control and Prevention, USA

Online education program for NSQHS standardsExternal Link , Health Service accreditation in Victoria, Department of Health and Human Services

Audio-visual educational resources

Interpreting Assessments, Interpreter Mediated Cognitive AssessmentsExternal Link , National Ageing Research Institute (Approximately 5 minutes to view)

ISBAR revisited: Identifying and Solving BARriers to Effective Handover in Interhospital TransfersExternal Link , Hunter New England Area Health Service, Australian Commission on Safety and Quality in Health Care (Approximately 12 minutes to view all 3 videos)


Ophelia, Optimising health literacy to improve health and equityExternal Link

Guide to Patient and Family Engagement in Hospital Quality and SafetyExternal Link , Agency for Healthcare Research and Quality.

Communications and Health Literacy Workplace ToolkitExternal Link , Tasmanian Government, Department of Health and Human Services

Reviewed 05 October 2015


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