The Community Health Indicators project works to improve the quality and safety of care provided by community health organisations that are funded by the Department of Health & Human Services. It also collects evidence of the effectiveness and appropriateness of that care.
The project is a collaboration of the department, the sector and its peak body, consumers and carers, and state and national stakeholders. Working with the sector, the department developed two sets of indicators: the Community Health Practice Indicators (CHPIs) and the Community Health Impact Indicators (CHIIs).
The CHPIs and the CHIIs:
- strengthen the culture and practices of continuous quality improvement (CQI)
- contribute to evidence of the quality and impact of services
- strengthen clinical governance
- promote reflective and evaluative service delivery by clinicians
- enable agencies to report to their community and stakeholders in the annual Quality of Care report.
The indicators cover allied health, counselling, casework and nursing services. Some support the delivery of multidisciplinary models of care. The indicators do not cover health promotion or general practice.
Community Health Practice Indicators
The CHPIs are 22 indicators that enable community health services to measure key practices that make up the service user’s journey: access and initial contact; initial needs identification; assessment, care planning and implementation; monitoring and review; and transition and exit.
Community Health Impact Indicators
The CHIIs are clinical indicators that aim to measure the effectiveness of chronic disease management programs. Their focus on improved outcomes for clients aligns them with chronic disease management frameworks and models that community health services use. In particular, they align with the Wagner Chronic Care Model.
Data being collected for the CHIIs covers health behaviours, health status, quality of life, avoidable admissions to emergency departments and/or hospital, and client goal achievement.
The indicators draw on a literature review and discussion paper developed by the Australian Institute of Primary Care & Ageing (AIPCA), and on feedback from focus groups with consumers and carers.
Community health services helped with a trial collection of data to inform the development of the indicators.
Reviewed 29 May 2015
Health.vic
-
- Hospitals & health services
- Health Service Partnerships
- Public hospitals in Victoria
-
- Patient care
- Ambulance and patient transport
- Non-emergency patient transport
- First Aid Services
- Acute care
- Virtual care (Telehealth)
- Perinatal and reproductive services
- Rehabilitation and complex care
- Specialty diagnostics, therapeutics and programs
- Older people in hospital
- End of life and palliative care in Victoria
- Smoke Free Hospitals
-
- Quality, safety and service improvement
- My Health Record
- Collecting patient-reported outcome measures in Victoria
- Public hospital accreditation in Victoria
- Improvement and Innovation Program
- Credentialing for senior medical staff in Victoria
- Clinical risk management
- Preventing infections in health services
- Healthy choices
- Victorian Perinatal Data Collection
-
- Rural health
- Improving Access to Primary Care in Rural and Remote Areas Initiative
- Mildura Base Hospital Transition
- Rural x-ray services
- Rural health regions and locations
- Rural and regional medical director role
- Victorian Patient Transport Assistance Scheme
- Rural and isolated practice registered nurses
- Urgent care in regional and rural Victoria
-
- Private health service establishments
- Private hospitals
- Day procedure centres
- Mobile health services
- Fees for private health service establishments in Victoria
- Design resources for private health service establishments
- Professional standards in private health service establishments
- Legislation updates for private health service establishments
- Complaints about private health service establishments
- Cosmetic procedures
- Guideline for providers of liposuction
- Private hospital funding agreement
-
- Primary & community health
- Local Public Health Units
- Integrated care
-
- Maternal and Child Health Service
- Maternal and Child Health Service Framework
- Maternal and Child Health Service resources
- Child Development Information System
- Early parenting centres
- Maternal Child and Health Reporting, Funding and Data
- Baby bundle
- Sleep and settling
- Maternal and Child Health Workforce professional development
- Aboriginal Maternal and Child Health
- Public Dental and Community Health Program funding model review
-
- Public health
-
- Cemeteries and crematoria
- Cemetery trust member appointments
- Cemetery search
- Cemeteries and crematoria complaints
- Cremations
- Exhumations
- Governance and finance
- Cemetery grants
- Interments and memorials
- Land and development
- Legislation governing Victorian cemeteries and crematoria
- Cemeteries and crematoria publications
- Repatriations
- Rights of interment
-
- Medicines and Poisons Regulation
- Patient Schedule 8 treatment permits
- Schedule 9 permits for clinical trials
- Documents and forms to print or download
- Legislation and Approvals
- Frequently Asked Questions - Medicines and Poisons Regulation
- Health practitioners
- Licences and permits to possess (& possibly supply) scheduled substances
- Medicinal cannabis
- Pharmacotherapy (opioid replacement therapy)
- Recent updates
- SafeScript
-
- Environmental health
- Improving childhood asthma management in Melbourne's inner west
- Climate and weather, and public health
- Environmental health in the community
- Environmental health in the home
- Environmental health professionals
- Face masks for environmental hazards
- Human health risk assessments
- Lead and human health
- Per- and poly-fluoroalkyl substances (PFAS)
- Pesticide use and pest control
-
- Immunisation
- Vaccination program for adults
- Seasonal influenza vaccine
- Immunisation provider information
- Immunisation resources order form
- Adverse events following immunisation reporting
- Cold chain management
- Immunisation schedule and vaccine eligibility criteria
- Immunisers in Victoria
- Immunity for community
- Immunisation for special-risk groups
- Vaccination for adolescents
- Vaccination of infants and children
- Ordering vaccine
- Victorian coverage rates for Victoria
- Yellow fever vaccination centres
-
- Infectious diseases
- Disease information and advice
- Infection control guidelines
- Infectious diseases surveillance in Victoria
- Notification procedures for infectious diseases
- Notifiable infectious diseases, conditions and micro-organisms
- Protecting patient privacy in Victoria
- Public Health and Wellbeing Act 2008
-
- Mental health
-
- About Victoria's mental health services
- Area-based services
- Statewide and specialist mental health services
- Mental Health Community Support Services
- Support and intervention services
- Language services - when to use them
- Access to mental health services across areas
- Transport for people in mental health services
- Order mental health publications
-
- Alcohol & drugs
-
- Alcohol and other drug treatment services
- Overview of Victoria's alcohol and drug treatment system
- Pathways into alcohol and other drugs treatment
- Prevention and harm reduction
- Medically supervised injecting room
- Community-based AOD treatment services in Victoria
- Residential treatment services
- Hospital-based services
- Forensic services
- Pharmacotherapy treatment
- Services for Aboriginal people
- Services for young people
- Statewide and specialist services
- Compulsory treatment
- Family and peer support
-
- Alcohol and other drug service standards and guidelines
- Alcohol and other drug client charter and resources
- Alcohol and other drug treatment principles
- Service quality and accreditation
- Alcohol and other drug program guidelines
- Maintenance pharmacotherapy
- Drink and Drug Driving Behaviour Change Program
- Alcohol and Other Drug Residential Rehabilitation Facility Design Guidelines
- Specialist Family Violence Advisor capacity building program in mental health and alcohol and other drug services - Victoria
-
- Ageing & aged care
- My Aged Care assessment services
-
- Dementia-friendly environments
- Designing for people with dementia
- Maintaining personal identity
- Personal enjoyment
- Interior design
- Dining areas, kitchens and eating
- Bedrooms and privacy
- Bathrooms
- Gardens and outdoor spaces
- Assistive technology
- Staff education and support
- Strategies, checklists and tools
- References
-
- About us
- Our operational plan
- Our ministers
-
- Health workforce
- Medical workforce in Victoria
- Mental health workforce
-
- Nursing and midwifery
-
- Free nursing and midwifery study
- Undergraduate nursing and midwifery scholarships
- Enrolled nurse to registered nurse transition scholarships
- Re-entry pathway scholarships for nurses and midwives
- Refresher pathway for nurses and midwives
- Postgraduate scholarships for nurses and midwives
- Support for new nurse practitioners
- Additional funding for nursing and midwifery positions
- Undergraduate student employment
- Nursing and Midwifery Workforce Development Fund
- Becoming a nurse or midwife
- Furthering your nursing and midwifery career
- Midwives in Victoria
- Inter-professional Nurse Paramedic Graduate Program
- Returning to nursing or midwifery
- Safe Patient Care
- Aboriginal graduate and cadetship programs
- Allied health workforce
- Education and training
- Enterprise agreements
- Worker health and wellbeing
- Information sharing and MARAM
- Recognition and awards
- Our campaigns
More information
- Wagner Chronic Care Model The Chronic Care Model identifies six fundamental areas that form a system that encourages high-quality chronic disease management.