Department of Health

Managing demand for community health services

Toolkit and policy to support community health services manage demand for community health program-funded services.

Community Health Demand Management training opportunities and Community of Practice

The Specific Timely Assessment and Triage (STAT) model is an evidence-based model for demand management. The STAT model aligns with the Community Health Demand Management Toolkit and can provide a structured approach to tackle access issues and reduce waiting times.

With the support of the Department of Health, the STAT research team at Eastern Health and La Trobe University have updated the suite of resources for service providers to support implementation of the STAT model, and will be offering online workshops for community health services across 2024.

To find out more, or to join the Community of Practice, please visit the STAT websiteExternal Link .

Reviewed 23 January 2024


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