If you are in crisis or need urgent help
Getting help at work
You can get more guidance, support, information and advice from:
- your peers and senior colleagues
- your local human resources department, health and safety representatives and occupational health and safety manager
- your local peer support program if this is available at your health service
- your local Employee Assistance Program.
Head to Health
An online portal offering a free online screening and assessment service, and treatment and referral options, for Australian adults who are experiencing difficulties with anxiety, stress, depression and low mood.
An online information and support service with trained mental health professionals offering telephone, online chat, email and online forum options for basic mental health assistance and referrals.
Nursing and Midwifery Health Program
Free, confidential and independent support service for nurses, midwives and nursing/midwifery students in need of support with sensitive health issues related to substance abuse or mental health issues.
Nurse and Midwife Support
Victorian Doctors Health Program
Australian Medical Association Victoria Peer Support Service
A support line for Ambulance Victoria employees including ACOs and CERTS and their eligible family members.
Dial 1 for peer support
Dial 2 for the ACU counselling line
Dial 3 for the Ambulance Victoria chaplain
Dial 4 for support with bullying and harassment
Dial 5 for support with police statements and court attendance
Dial 6 for alcohol and other drugs advice and support (8am to 5pm)
Find a health professional or health service
General practitioners and health services - the National Health Services Directory is an online directory for locating a suitable health service, covering general practice, emergency, hospital, counselling, and other specific needs.
Unions and professional associations
These three guides provide advice on best-practice post-incident support for senior leaders, managers and staff:
More information about occupational violence, trauma and stress in the workplace
Post-incident support guides
Ten tips for coping after an incident of occupational violence and aggression
Here are a few strategies you can use to cope with distress after an incident of occupational violence and help you recover as soon as possible.
Reviewed 22 November 2021