Department of Health

The Department of Health and Human Services supports an effective workforce in public sector residential care services through a range of training activities and events, including online training.

Victorian Aged Care Education and Training platform (VACET)

The Victorian Aged Care Education and Training platform is a free web- based training package that can be accessed on both desktop and mobile devices.

The training is appropriate for staff in personal care assistant, nursing, and allied health roles.

The training will improve knowledge and understanding in 3 clinical areas:

  1. Dementia Care
  2. Recognising and providing a palliative response to care
  3. Oral hygiene and links to health and well-being

The training can be completed as a whole package or single modules.

Each module can be completed in around 30 minutes and can contribute to CPD points.

The modules can be found at Victorian Aged Care Education and Training platformExternal Link

Pressure injuries training

Preventing and managing pressure injuries (or pressure ulcers) is an internationally recognised issue in healthcare. The department provides an online education program for clinical staff and residential aged care workers, to improve resident outcomes.

This online training is available for use by staff in all health and aged care services.

Quality indicator online learning

This set of learning modules supports managers and staff to better understand and make the best use of indicators for improving resident care.

Quality indicators are important tools for improving care. The Victorian quality indicator program is part of a suite of quality initiatives designed to support care excellence in public sector residential aged care services (PSRACS).

The online learning modules should be used in conjunction with the Quality indicators in public sector residential aged care services resource materials.

These modules are best viewed using the latest versions of Chrome, Internet Explorer and Firefox.

Please email any questions, queries or compliments to acqiu@dhhs.vic.gov.au

Overview moduleExternal Link

  • External Link Why we need quality indicators.
  • How the Victorian Quality Indicator program works, including data reporting and use.
  • How best to use indicators as part of a broader quality program to improve care for your residents .

Pressure injuries moduleExternal Link

External Link

Using the pressure injuries quality indicator in residential care.

External Link

Using the falls and fall-related fractures quality indicator in residential care.

Use of physical restraint moduleExternal Link

External Link

Using the physical restraint quality indicator in residential care.

Use of nine or more medicines moduleExternal Link

External Link

Using the 'nine or more medicines' quality indicator in residential care.

Unplanned weight loss moduleExternal Link

External Link

Using the unplanned weight loss quality indicator in residential care.

Reviewed 17 January 2022

Health.vic

Contact details

For information and support about quality and safety in Victoria's residential aged care services

Residential aged care quality improvement Ageing and Aged Care Branch, Department of Health & Human Services

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