To support this work a whole of government LGBTI Taskforce has been established along with LGBTI Health and Human Services and Justice Working Groups, and Victoria's first Commissioner for Gender and Sexuality.
This Rainbow eQuality Guide was developed to assist mainstream health and community service agencies identify and adopt inclusive practices and become more responsive to the health and wellbeing needs of lesbian, gay, bisexual, transgender and intersex (LGBTI) individuals and communities.
Inclusive practice is an essential part of the delivery of health and human services, not an add-on or afterthought.
Importance of inclusionIn general, members of the LGBTI community experience poorer health and wellbeing outcomes than other Victorians. This poorer health and wellbeing largely results from stigma and discrimination that people who are LGBTI can experience in their everyday lives.
Inclusion is about recognising and valuing diversity, including a diversity of sexualities, gender identities and intersex variations. Inclusive practice is not about changing individual beliefs or personal values but about ensuring that services are delivered in ways that are non-discriminatory and LGBTI inclusive and welcoming.Being an inclusive service provider will improve the health and wellbeing of LGBTI Victorians. Being an ‘Ally’ in LGBTI health and wellbeing means speaking up when a group is not treated equally, and providing services to all members of the community, regardless of how they identify in ways including sexual orientation, gender identity and intersex status.
Principles and standards
Principles and standards address access and equity, discrimination and stigma, processes and procedures, professional development and consumer participation.
Building inclusive services
The majority of health and community service needs of people who are LGBTI can and should be met by inclusive mainstream health and human services.
Services should aim to become more responsive to issues related to sexual orientation, gender identity and intersex variations, and to understand the specific health and wellbeing needs of subgroups within the LGBTI population
Working with specific groups
People who are LGBTI are just as likely as the broader population to represent a diverse range of identities
Best practice examples
These address access and equity, discrimination and stigma, processes and procedures, professional development and consumer participation.
List of specialised services, specifies LGBTI population groups, knowledge and skills required, mainstream services with LGBTI expertise, LGBTI specialised services and LGBTI support and advocacy groups. Services can be used by mainstream services for shared care, secondary consultation, referral an...
Rainbow eQuality guide definitions and inclusive language
This section defines some key terms used in relation to LGBTI people and communities and inclusive practices and services.
Reviewed 08 September 2015