Department of Health

The Standardised Emergency Number (SEN) project is an important safety initiative, which introduces a standardised in-hospital emergency number (22 22) across all Victorian health services.

The state-wide transition is underway, with a goal to have Victorian health services transitioned by the middle of 2022.

All public health services, private and day hospitals and urgent care centres that use an internal emergency number to activate an internal emergency response are in scope. Health services which exclusively use triple zero, without an internal emergency number, are out of scope for this project.

Standardising the in-hospital emergency number improves staff recall, reduces the likelihood of a time delay to an emergency, and improves patient safety.

Standardisation is supported by the Australian Resuscitation Council, the Australian and New Zealand College of Anaesthetists, the Australian and New Zealand Intensive Care Society, the Australian Commission on Safety and Quality in Health Care and the Victorian Branch of the Australian Medical Association.

For further information about the project, or to register for an information session, please contact, Digital Health via

Reviewed 06 June 2022


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