The Palliative Care Advice Service is a phone-based service for anyone seeking specialist guidance and advice about life-limiting illness. It’s for those living with the illness and those who support them, such as family, friends and neighbours and all healthcare workers.
Specialist nurses and doctors provide information about relieving symptoms, being a caregiver and the palliative care service system. For healthcare workers, the service offers guidance about prescribing, symptom management, locating appropriate services and decision-making.
The Parkville Integrated Palliative Care Service at The Royal Melbourne Hospital runs the service 7am–10pm, seven days a week. The service is free, confidential and available for everyone in Victoria.
Reviewed 09 February 2021