Department of Health

For compensable patients who are directly billed, the following arrangements are in place:

  • armed services – paid by the Department of Defence and billed through BUPA. Note: From 1 July 2019, BUPA officially assumed responsibility for supporting the provision of end-to-end healthcare for Defence personnel (both on-base and off-base), under the Australian Defence Force Health Services contract. Please refer to the BUPA's ADF Health Services Contract Provider Hub for billing arrangements. 
  • seamen – paid by private health insurers that cover care for international seafarers
  • common law recoveries – paid by a third party where health costs are provided for under a common law damages claim
  • other compensables – paid by a third party where health costs are provided for under a public liability claim.

Health services should directly bill the relevant organisation responsible for payment. Billing rates are as determined by health services and should be set to provide for full cost recovery.  

Reviewed 24 February 2016


Contact details

Street address: 50 Lonsdale Street, Melbourne, Victoria, 3000

Department of Health and Human Services GPO Box 4057, Melbourne, VIC 3000

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