Department of Health

Ambulance services payment guidelines

The ambulance services payment guidelines are for use by Victorian public and private healthcare services. The guidelines explain who has responsibility for fees for ambulance services provided by Ambulance Victoria.

The 2016 Ambulance services payment guidelines replace the guidelines released in August 2015 and are effective from 1 July 2016.

Key changes to ambulance charging guidelines

Changes to the ambulance transport charging guidelines focus on improved patient experience, appropriate use of ambulance transport and improvements to billing processes and administration.

Ambulance payment responsibilities, authorisations and concessions

Detailed information is available about who is a concession patient, who can authorise clinically necessary transport, the booking process and payment responsibility.

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Ambulance services payment guidelines 2016
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Reviewed 05 October 2015

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