Information for patients impacted by Dr Simon Gordon

Published:
Monday 1 June 2026 at 3:46 pm

The ABC’s Four Corners investigatory report into the Melbourne gynaecologist, Dr Simon Gordon, uncovered allegations of unnecessary, invasive and life-altering surgeries performed on women under the pretext of treating ‘severe endometriosis’, even when postoperative pathology repeatedly showed little or no evidence of the condition.

Following the media reporting, the Victorian Government has acted swiftly to ensure that affected women and girls can access the support and care they need. This includes an investment of $2 million to establish a dedicated phone line for impacted women and girls as well as targeted additional services across five health services across the state.

What is the Endometriosis and Pelvic Pain Surgery Concerns Line?

The Endometriosis and Pelvic Pain Surgery Concerns Line (Concerns Line) is a free phone line established support people who have concerns about care they have received for endometriosis or pelvic pain, including those who were operated by and/or received care from Dr Gordon.

The phone line is operated independently by Women’s Health Victoria and provides confidential, trauma-informed support, evidence-based health information and connection to support services to help callers understand the options available to them.

The support line opened on 2 March 2026, and is open from 9am to 5pm, Monday to Friday (excluding public holidays). A call back option is also available.

How does the Concerns Line work?

Trained, trauma-informed staff will answer your call and listen with care. They will provide clear and evidence-based information and help you understand your options.

Through the phone line, callers can:

  • talk to someone who is safe, respectful and non-judgemental
  • receive information about endometriosis and pelvic pain
  • get help to understand formal complaints and regulatory processes
  • receive information about health, counselling and/or support services
  • request a referral to one of the five new endometriosis clinics available within women’s health clinics/health services1
  • request information about the new Australian-government funded Care Navigator roles set up to support impacted patients in navigating their local service options2

The support line is not a clinical service and does not provide medical, legal or financial advice. Women’s Health Victoria cannot assist people to access urgent medical care and/or help people get care faster.

What are the additional five Endometriosis Clinics?

The Victorian Government is funding five Endometriosis Clinics to provide additional endometriosis and pelvic pain care for patients affected by Dr Simon Gordon.

These services are offered at Women’s Health Clinics delivered by Barwon Health, Eastern Health, Monash Health, the Royal Women’s and Western Health.

Note: Services are available only for patients impacted directly by Simon Gordon, no matter when they received care.

What types of services and support are available through the Endometriosis Clinics?

Services include:

  • an initial assessment by a Clinical Nurse Consultant (CNC) or gynaecological nurse
  • gathering of all related patient records and history
  • support with understanding medical reports and records
  • appointment with a gynaecologist for a consultation and/or an examination to address existing or past concerns and discuss care options
  • some services will offer additional supports such as access to imaging, pain care and allied health services such as psychology.

Are the services at the Endometriosis Clinics free?

Appointments and services at the Endometriosis Clinics are free. Patients may need to pay out-of-pocket costs for additional tests, imaging or appointments that they are referred to. This will be explained to you during your appointment.

Will any of the services at the Endometriosis Clinics be available virtually?

Most services at the Endometriosis Clinics will offer telehealth services, so women can call from anywhere across the state. However, in-person appointments may be required for any physical examinations.

Can I choose which Endometriosis Clinic I receive care from?

In most cases, you will be referred to a clinic that is closest to where you live. However, if you express a specific preference or concern, this will be considered, and alternative options will be provided to you if possible.

When will the Endometriosis Clinics be available?

All of the five Endometriosis Clinics will be open by the end of May 2026 and will be offered until September 2026.

How can impacted patients access the Endometriosis Clinics?

Women and girls can seek a referral to the Endometriosis Clinics via the Endometriosis and Pelvic Pain Surgery Concerns Line operated by Women’s Health Victoria.

The support line is open from 9am to 5pm, Monday to Friday (excluding public holidays). A call back option is also available.

Women and girls can call the phone line on (03) 9664 9330 or visit Women’s Health Victoria’s website for more information.

What information will the Concerns Line require of me to support my referral to an Endometriosis Clinic?

To support a referral to the Endometriosis Clinics, callers will be requested to provide their:

  • First name and surname
  • Date of birth
  • Phone number
  • Email address
  • Where possible Medicare details

Can I use the services offered at the Endometriosis clinic to avoid public hospital waitlist?

The services at the Endometriosis Clinics are specifically designed to provide additional information, care and support for patients impacted by Dr Simon Gordon.

However, patients will not be able to use the clinics to bypass an existing waitlist, including a waitlist for gynaecological procedures in public hospitals.

Will any services be available for patients suffering from Endometriosis and Pelvic pain?

The Endometriosis Clinics can provide information, advice and guidance on best care pathways available tailored for each patient.

Women can also access care for endometriosis and pelvic pain through some of 20 Women’s Health Clinics becoming available across the state.

Visit the Better Health Channel for more information on the Women's Health Clinics.

What are the Care Navigators?

Six Care Navigator services have been established by Primary Health Networks (PHNs), to provide additional support for impacted patients. Care Navigators act as a central point of contact, supporting women to navigate follow-up care, specialist reviews, and access to primary care services, including GPs, allied health providers, Australian Government-funded Endometriosis Clinics, and other relevant health supports.

These services have now commenced in most areas. The Care Navigators will work closely with the Endometriosis and Pelvic Pain Surgery Concerns Line and the five Endometriosis Clinics to ensure that patients are linked with care and support tailored to their unique circumstances and health concerns.

Contact details for the Care Coordinators are listed below:

Eastern Melbourne Primary Health Network (EMPHN) – Each

North Western Melbourne Primary Health Network (NWMPHN)

Southern Eastern Melbourne Primary Health Network (SEMPHN) – Each

Gippsland Primary Health Network (GPHN)

  • Phone: 1800 242 696
  • Email: N/A
  • Commenced: 18/05/2026

Western Victoria Primary Health Network (VPHN)

Murray Public Health Network (Murray PHN) – will commence in mid-June. Impacted patients from the Murray region can contact the Eastern Melbourne PHN in the meanwhile.

For more information on how to find your local PHN please visit the Australian Government's Primary Health Network (PHN) locator.

1 Referral to the five new endometriosis clinics is currently available only for patients impacted directly by Simon Gordon.

2 Six Care Navigators will become available shortly through Public Health Networks to support local service navigation in most impacted areas.

Updated

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