Department of Health

Managing complaints - a guide for cemetery trusts

Cemetery trusts are responsible for managing complaints about their own services and activities. The department has developed a fact sheet, Managing complaints – a guide for cemetery trusts, to help cemetery trusts manage complaints from initial contact right through to resolution.

Trusts are encouraged to contact the department for advice if they are unsure about the best way to manage a specific complaint.


Policies and guidelines
Date published
24 Aug 2022
5 pages

Reviewed 25 August 2022

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