Department of Health

Specialty: ENT
Age group: Adult

Direct to an appropriate emergency department for:

  • Complicated sinus disease with:
    • orbital and/or neurological signs
    • severe systemic symptoms
    • periorbital oedema or erthyema
    • altered visual acuity, diplopia, or reduced eye movement.

Criteria for referral to public hospital specialist clinic services

  • New and persistent unilateral nasal obstruction present for more than 4 weeks
  • Rhinosinusitis that has not responded to 3 months of intranasal steroid and nasal lavage treatment.

Information to be included in the referral

Information that must be provided:

  • Presence of epistaxis
  • Details of previous medical management including the course of treatment (e.g. intransal steroid, nasal lavage or antibiotics) and outcome of treatment.

Provide if available:

Not applicable.

Additional comments

The Summary and referral information lists the information that should be included in a referral request.

Where appropriate and available, the referral may be directed to an alternative specialist clinic or service.

Referral to a public hospital is not appropriate for

  • Patients with headaches who have a normal CT scan which has been performed when the patient has symptoms
  • Patients who have not had 3 months of intranasal steroid and nasal lavage treatment.

Reviewed 30 May 2025

Statewide Referral Criteria

Contact us

Address
50 Lonsdale Street
Melbourne, VIC 3000

Phone
1300 650 172
National Relay Service

Email
plannedcare@health.vic.gov.au

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