Department of Health

Specialty: ENT
Age group: Children

Direct to an emergency department for

  • Sepsis or acutely unwell due to infection
  • Infective lymphadenitis not responding to oral antibiotics
  • Signs suggestive of abscess formation
  • Sudden, new or growing mass or lump associated with difficulty in breathing or swallowing.

Criteria for referral to public hospital service

  • Neck mass with concerning features such as rapid growth or increase in size
  • Recurrent neck mass infection (more than 2 in 12 months) or a swelling that has not responded to antibiotics
  • Persistent thyroglossal duct or branchial cyst that has not resolved
  • Suspected malignancy identified on clinical examination or imaging.

Information to be included in the referral

Information that must be provided

  • Physical examination
  • Details of onset, duration, site, size, any recent changes in the size of the mass and symptoms, especially pain and tenderness
  • Child's age
  • Details of previous medical management including the course of treatment and outcome of treatment
  • Ultrasound of the neck report (including details of the diagnostic imaging practice).

Provide if available

  • CT scan results
  • Statement about the parent(s) or guardian’s interest in having surgical treatment if that is a possible intervention
  • If the child is neurodiverse, gender diverse or has a disability
  • If the child identifies as an Aboriginal and/or Torres Strait Islander
  • If the child is from a culturally and linguistically diverse background
  • If the child lives in out-of-home care (foster care, kinship care, permanent care or residential care)
  • If the child is aged 14-18 years, do they consent that their health information is shared with their parent, guardian or carer.

Additional comments

The Minimum information for referrals to non-admitted specialist services lists the information that should be included in a referral request.

Where appropriate and available the referral may be directed to an alternative specialist clinic or service.

Referral to a public hospital is not appropriate for

Not applicable.

Reviewed 25 June 2025

Statewide Referral Criteria

Contact us

Address
50 Lonsdale Street
Melbourne, VIC 3000

Phone
1300 650 172
National Relay Service

Email
plannedcare@health.vic.gov.au

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