Department of Health
A patient consults with their GP

Specialty: Urology
Age group: Adult

Direct to an emergency department for:

  • Acute, painful urinary retention.

Immediately contact the urology registrar to arrange an urgent urology assessment for:

  • Chronic urinary retention with deteriorating renal function or hydronephrosis.

Criteria for referral to public hospital specialist clinic services

  • Severe lower urinary tract symptoms
  • Men with complicated lower urinary tract symptoms:
    • bladder stones
    • elevated post-void residuals greater than 150 millilitres
    • hydronephrosis
  • Mild to moderate symptoms that have not responded to medical management.

Information to be included in the referral

Information that must be provided:

  • Midstream urine microscopy culture sensitivities
  • Urea and electrolytes
  • Urinary tract ultrasound or CT intravenous pyelogram results.

Provide if available:

  • Prostate-specific antigen (PSA) history
  • Bladder diary.

Additional comments

The Summary and referral information lists the information that should be included in a referral request.

Where appropriate and available, the referral may be directed to an alternative specialist clinic or service.

Referral to a public hospital is not appropriate for

  • Mild to moderate symptoms that have not been treated
  • Symptoms that have responded to medical management.

Reviewed 30 May 2025

Statewide Referral Criteria for Specialist Clinics

Contact us

Address
50 Lonsdale Street
Melbourne, VIC 3000

Phone
1300 650 172
National Relay Service

Email
plannedcare@health.vic.gov.au