Department of Health
    • Transcript

      Man 1 - I always thought you just did what you were told hospital.

      Woman 1 - After all, you’re there to be looked after.

      Woman 2 - But now I know I need to ask questions and tell my healthcare team what’s

      important to me.

      Woman 1 - I guess if I don’t tell them, how else will they know? And if I don’t ask questions,

      how will I know?

      Woman 3 - I felt guilty asking the nurse lots of questions - I thought he would be very busy but

      he said it was important that I did.

      Man 2 - I asked how to get better and go home soon

      Woman 1 - I also wanted to know when the doctor was going to visit my ward so I could ask my

      family to come in at the same time.

      Woman 4 - Because Dad was feeling sick and had trouble hearing in the noisy ward, he asked if

      we could visit at the same time as the doctor, to help him understand everything.

      Man 3 - Trying to remember it all was quite overwhelming for me, and my family, so we asked

      for it to be written down.

      Woman 4 - The doctor was very helpful. She repeated things for us and explained the medical

      terms we didn’t understand.

      Man 2 - she had some information in my own language, and offered an interpreter.

      Man 1 - It was tiring repeating my story to so many people during my stay, but I knew it would

      help us to work out a plan about what matters to me.

      Narrator - It’s your task to ask. Get well soon.

    It’s your task to ask

    Reviewed 18 October 2015


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