This presentation formed part of the 'Change management and lean thinking in the health environment' forum held in April 2009. The forum was facilitated by David Smith from the Australian Continuous Improvement Group. The day focused on the practical application of the lean thinking approach in the health environment, more specifically in the implementation of ICDM. This presentation explains the comprehensive program undertaken by the Peter James Centre in 2007 of deliberate improvement to redesign the model of service delivery.
Details
- Topic
- A lean thinking approach to redesigning care
- Date published
- 31 Dec 2008
- Size
- 41 pages
- Author
- Peter James Centre
- Update frequency
- Annually
- Available format
Reviewed 29 May 2015