Department of Health

A lean thinking approach to redesigning care

This presentation formed part of the 'Change management and lean thinking in the health environment' forum held in April 2009. The forum was facilitated by David Smith from the Australian Continuous Improvement Group. The day focused on the practical application of the lean thinking approach in the health environment, more specifically in the implementation of ICDM. This presentation explains the comprehensive program undertaken by the Peter James Centre in 2007 of deliberate improvement to redesign the model of service delivery.


A lean thinking approach to redesigning care
Date published
31 Dec 2008
41 pages
Peter James Centre
Update frequency
Available format

Reviewed 29 May 2015

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