CareSync Exchange explainer

CareSync Exchange is a secure system that helps doctors, nurses, and other health professionals in Victoria's public health services quickly access important information about your health.

Meet Jasmine. Recently, she's been treated at several Victorian public hospitals, so her health information is stored in multiple places.

When Jasmine arrives at a new hospital, emergency staff ask about her medical history.

Jasmine can't always remember all the details of her past hospital visits and blood tests, so her healthcare team contacts other hospitals to get her complete health history, which takes time, especially while waiting for responses.

Using CareSync Exchange, Jasmine's care at Victorian public hospitals can be securely accessed by her treating team.

This includes her emergency contacts, test results, previous hospital visits, diagnoses, and discharge summaries.

This helps her healthcare team make better informed decisions, reduce medication errors, and avoid unnecessary tests.

CareSync Exchange supports Victorians to receive safer and more coordinated care.