Child Safe Standard 4 - Involving families and community

Standard 4

Voice Over: Standard 4 - Involving families and community.

Displayed on screen: (Standard 4 - Families and communities are informed and involved in promoting child safety and wellbeing.)

Jacinda de Witts, Deputy Secretary, Regulation, Risk, Integrity and Legal Division speaking to camera: Parents, carers and families should feel welcomed in your health organisation. By building and maintaining an inclusive culture it can support children to feel safe, valued, and more likely to speak up if something is wrong. When families and the community understand the services available and behaviours expected in an organisation, they can contribute to and promote a child safe environment.

Voice Over (and displayed on screen): To comply with Standard 4 your organisation must meet the following four minimum requirements: 

• Families participate in decisions affecting their child. 
• Your organisationengages and openly communicates with families and the community about its child safe approach and relevant information is accessible. 
• Families and communities have a say in the development and review of the organisation’s policies and practices. 
• Families, carers and the community are informed about how the organisation operates.

Jacinda de Witts, Deputy Secretary, Regulation, Risk, Integrity and Legal Division speaking to camera: To know if your organisation is meeting Standard 4, ask yourself these questions:

• How do you involve families and communities in your organisation?
• Are your policies and Codes of Conduct easily accessible for families, carers and community?
• And how are families, carers and community members encouraged to provide feedback on your organisation?

Voice Over (and displayed on screen): For more information on Child Safe Standards visit the departments website.