The Department has developed guidance information to support First Aid Services achieve the regulatory requirements prescribed in the Non– Emergency Patient Transport and First Aid Services (First Aid Services) Regulations 2021. The information available for download explains how the First Aid Services Regulations apply to the different first aid service levels: basic, intermediate, and advanced. The guidance information provides the regulation reference and should be reviewed in conjunction with the First Aid Services Regulations.
Guidelines and schedules to support prospective approval in principle applications, licence applications, as well as licence renewals, transfers and variations are available under the related licence application tile.
Information and guidance
Licence class
First Aid Service Levels
docx 136.52 KB
First aid services - Licence scope
docx 138.48 KB
Clinical guidelines
First aid services - Developing clinical practice protocols
docx 159.06 KB
First Aid services Drugs and Poisons fact sheet
docx 141.79 KB
Practicing outside of scope of practice
docx 136.51 KB
Clinical governance and staff credentialing
First aid services - clinical governance
docx 141.38 KB
First aid services - clinical staff qualification and competency
docx 137.48 KB
First aid services - Guide to reporting a sentinel event
docx 138.54 KB
First aid services - Staff records and survey
docx 134.39 KB
First aid services - FAQ event risk assessment
docx 144.19 KB
Quality Assurance
First aid services - Infection Control
docx 138.72 KB
First aid services - Quality assurance plan
docx 141.31 KB
First aid services - complaints register
docx 134.59 KB
First aid services - Equipment and communication devices
docx 139.37 KB
First aid services - Patient care record
docx 136.32 KB
First aid services - Transport at an event
docx 134.5 KB
Other
First aid services - annual report
docx 136.14 KB
First aid services -Inspection process FAQ
docx 138.18 KB
First aid services - Working with Ambulance Victoria
docx 139.64 KB | Updated: 6 September 2023
Reviewed 06 September 2023
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