SRS proprietors are legally required to protect the safety and wellbeing of residents. They must also support residents to live as independently as possible and to be part of decisions about the services that they receive.
Supported Residential Services (SRS) proprietors must be familiar with the legislation governing SRS and the role of the Department of Health & Human Services in administering the legislation.
SRS proprietors should be familiar and make use of resources and videos developed by the Department of Health & Human Services.
Incidents in SRS
SRS in Victoria are required to keep incident records and report prescribed reportable incidents to the department.
The Department of Health & Human Services has resources to help SRS proprietors meet safety and emergency management obligations.
Community visitors to Victorian SRS
Community Visitors are trained volunteers who visit SRS and can query the delivery of services, the status of complaints, or any other issued raised by or on behalf of a resident.
Training courses for Supported Residential Services staff and proprietors are available.
Under one roof
A video that provides information about managing and operating a supported residential service.
Supporting residents' health
Residents of an SRS have the same rights and responsibilities as other members of the community and should be empowered to exercise those rights and responsibilities.
Forms and templates for SRS proprietors
The department provide a variety of forms and templates to assist proprietors of supported residential services to comply with policy and legislative requirements.
Victorian and national organisations offer useful support and information to Supported Residential Services proprietors and residents.
Reviewed 29 October 2021