Supported residential services (SRS) are privately operated businesses that provide accommodation and support services for Victorians who need help with everyday activities. Prospective residents should visit an SRS before moving in to see if the service suits their budget and support needs. The SRS proprietor will provide information about the services it offers and fees. Prospective residents can also ask questions about the service and where appropriate talk to people who already live there.
There are also resources to help people considering moving into an SRS:
- Living in a SRS explains SRS residents’ legal rights and protections.
- Welcome to our home is a short induction video for people moving into an SRS.
- SRS frequently asked questions answers common questions people may have about moving into an SRS.
Living in an SRS
A guide for residents and prospective residents of SRS, which explains your rights and protections, including how to make a complaint, plus an induction video for new residents.
Referrals by service providers to SRS
Each supported residential service (SRS) has its own referral process.
Frequently asked questions about supported residential services
The frequently asked questions explain what supported residential services are, how they operate, the services they provide, and what residents can expect.
Accessing a Supported Residential Service (SRS)
Information for services referring individuals to supported residential services
Referral outside your catchment
How to refer someone to a supported residential service outside your area mental health service’s catchment.
Alternatives to SRS
Victorians considering SRS should examine all housing options before deciding, such as rooming houses, residential aged care services and retirement villages.
Reviewed 08 September 2015