Department of Health

Interagency care planning protocol pilot project report - North and West Primary Care Partnership Alliance

This pilot project report outlines work undertaken as the first step in ongoing development of the Care Planning component of Service Coordination in the North West Region. The Project objectives included the development of practices and processes around multi-agency Care Planning including operationalising the Service Coordination Plan and determining the role and nomination of the key worker in this process. It involved the participation of a wide range of service providers in the development and trialing of an Interagency Care Planning Protocol across four PCPs in the North West Region (Moonee Valley Melbourne, Brimbank-Melton, Westbay and Banyule Nillumbik Primary CareAlliance). The Protocol development involved determining the primary goals and objectives, the target client group, definitions, the roles and responsibilities of a key worker, practice standards and five process steps for developing a multi-agency Service Coordination Plan.


Interagency care planning protocol pilot project report
Date published
31 Dec 2004
44 pages
Moonee Valley Melbourne Primary Care Partnership
Update frequency
Available format

Reviewed 29 May 2015

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