Department of Health

Frontline administration staff

My Health Record is an online summary of a consumer's key health information and is shared securely between a consumer and registered healthcare providers.

Frontline administration staff are responsible for initiating workflows associated with consumer care and may need to access the My Health Record as part of their responsibilities.

This document provides a high-level overview of the how frontline administration staff support consumers and healthcare providers to manage the use of My Health Record in Victorian health services.


Date published
02 Jul 2019
3 pages

Reviewed 03 July 2019

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