Department of Health

Frequently asked questions: SectorConnect

Summary

SectorConnect is an extranet designed to help people in the health sector to share and collaborate in a secure environment. 

Creating and joining a group

  • Go to SectorConnect to register.You will receive an email asking you to verify your address before the registration is complete.

  • Once your email address is successfully verified, you will be able to login at SectorConnect.

  • When you first log in, you will be presented with a virtual tour. After the tour and on later visits, go to the 'Goups' page, and click on 'Start a group'. Fill in the details of the group and click on 'Submit'.

    Staff at the Department of Health and Human Services will review new groups. Once approved, your group will be available the next business day. It usually takes 1-2 business days.

  • Once approved, your group will be available the next business day. It usually takes 1-2 business days for a group to be approved.

  • There are three types of groups:

    • Public - open. These groups can be seen and joined by anyone.
    • Public - members only. These groups can be seen and joined by anyone, but the group owner must approve new members.
    • Private groups - these groups are by invitation only, and are only seen by group members.
  • If you see a public group that you are interested in, go to the group page and fill in the 'Request to join group' form. The group owner will review your request.

  • On the group page, click on the link that displays how many members the group has.

  • On the group page, click on 'X Leave group'.

Using a group

  • On the group page, under heading 'Post to group', click on 'Attach' and follow the steps to upload a file and fill  in the  file description. The maximum file size is 20MB.

  • You can attach files with following extensions: doc, docx, docm, rtf,  xls,  xlsx, xlsm, csv, pdf, ppt, pptx, pptm, xps, mpp, mpx, gif, jpg, jpeg, png, tif, bmp, xml, vsdx, vsdm, vsd, vdw, vss, vdx, vsx, txt, mp3, wav, ogg, wma, m4a

  • The group owner receives an email notification when a file is uploaded to the group. They will review the file. Once accepted the file is available online and can be downloaded by others in the group.

    Before the group owner reviews the file, it appears as ‘greyed out’ text and is not available to download. 

  • If you think a comment you think is inappropriate, click on the little flag. Group owners will be notified via email. Group owners can choose to remove the post, the comment or unflag the comment.

  • Go to the group page, on the right hand side, click on 'Invite members', copy the URL and share it with people you know to give them access to your group. You will notice this is the same URL as the one in in your browser address. 

  • You can go to your profile page and update your email address. You may choose to use your new work email for personal email.

Subscribing to newsletters

  • Click on 'Newsletters' tab, and select the newsletter or news digest topics you'd like to receive.

    Monthly newsletters are written by DHHS staff. There will be more newsletters available over the next few months.

    News digests are generated automatically from new content on the site. They are sent out at the start of each month.

  • Click on Newsletters tab, click on 'Unsubscribe from all emails', and submit the changes.

  • Newsletters are sent out at regular intervals, some are monthly others are quarterly, news digest are sent out at the start of each month.

Managing privacy, profiles and passwords

  • Click on 'View public profile' to see what others see about you.

    In your profile, use the 'Update profile' page to set how much information others can see about you.

  • In your profile page, click on 'Update profile' and follow the steps.

  • Yes you can load a photo of yourself in the 'Update profile' page. The dimension of your photo needs to be 300 x 300px. You can use either PNG or JPEG files. Maximum file size is 1MB.

  • If you forgot your password, go to the login page, click on link 'Forgot your password?' Follow the steps to reset your password.

  • In your profile page, click on “Update password” and follow the steps.

Group managers' responsibilities

Group managers have a range of responsibilities.  It's important to respond quickly requests fromusers to make sure the group remains relevant and active. Group owners, also known as groupadmin, are able to

  • View members
  • Review requests to join groups
  • Assess flagged posts
  • Approve uploaded files
  • Edit group information
  • Invite new members to the group
    Group admin tabs

    Figure 1

Managing a group

  • Click on 'Join request' (figure 1) to see a list of requests. Decide who you think is appropriate to join a group.

  • You will receive an email notification when posts or comments are flagged as inappropriate. Click on 'Flagged posts' (figure 1) to see the list. You can choose to remove a post, a comment or unflag a comment.

  • You will receive an email notification when a file is uploaded to your group. Click on 'File approval' (see figure 1) to see a list of files to be reviewed.

  • Yes, but it’s very easy to do from the ‘Join requests’ tab on the right hand side of your group page (figure 1). You will see all the new requests there and you can approve or reject them very quickly. You will receive an email alert for each new request, but we suggest group admins have a look at their group page once or twice a day if they know they’ve received a few new requests.

  • Click on 'Edit group' (figure 1) and fill in your changes. Staff at the Department of Health and Human Services will review the changes. Once approved, your changes will be available the next business day. It usually takes 1-2 business days.

  • Click on 'View members' (figure 1), locate the member and click on 'Make admin'.

  • Click on 'View members' (figure 1), locate the member and click on 'Remove from group'.

  • Click on 'Edit group' (figure 1), then in your 'Edit group' page, click on 'Delete group'.

  • Locate the post or comment, click on 'Remove post' or 'Remove comment'.

Reviewed 31 March 2016

Health.vic

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