Department of Health

Australian Charter of Healthcare Rights - Respect - audio brochure


The Australian Charter of Healthcare Rights in Victoria audio brochures include information on what it means to you as a patient, consumer, family member or carer using the Victorian healthcare system.

  • 17 September 2015
  • Duration: 1:10
  • Size: 273.47 KB
  • You have a right to be shown respect, to be treated with dignity and consideration, and without discrimination. Healthcare services should develop an environment that supports co-operation and communication between patients, consumers and staff.

    You have a right to be treated in a way that respects your dignity. Healthcare staff also deserve to be treated with respect and consideration, and without discrimination. 

    You have a right to receive care that is responsive to your culture and beliefs such as your beliefs and practices around birth, illness and death, the gender of the person treating you, or your dietary requirements while in hospital. 

    You have a right to be treated without discrimination based on your race, age, gender, gender identity, sexual orientation, carer status, disability, marital status or religious belief.

    As far as possible, healthcare services should provide care and treatment in surroundings that allow personal privacy, for example by using separate treatment rooms, screens or curtains.

Reviewed 29 November 2021

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