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Metropolitan and Regional Paediatric and Adult
Major Trauma Triage Guidelines

Background

The Ministerial Taskforce report Review of Trauma and Emergency Services (the ROTES report) established a framework for the treatment of major trauma patients. The development of an integrated system was seen to be necessary following research into trauma in Victoria, which found that 30% of major trauma related deaths were preventible or potentially preventible.

The Department of Human Services introduced Metropolitan Trauma Triage Guidelines in July 2002. The introduction of Major Trauma Triage Guidelines is intended to increase the proportion of major trauma patients treated at a Major Trauma Service; the introduction of the Guidelines is a key development in the implementation of the Victorian State Trauma System.

The Guidelines

Adult Patients

Ambulance services should triage adult major trauma patients and suspected adult major trauma patients directly to an adult Major Trauma Service (The Alfred and the Royal Melbourne Hospital), when the travel time is less than 30 minutes.

If a Major Trauma Service is not within 30 minutes travel time, then the patient should be triaged to the highest-level trauma service within the 30-minute timeframe.

Paediatric Patients

Ambulance services should triage paediatric major trauma patients and suspected paediatric major trauma patients directly to the Royal Children’s Hospital when travel time is less than 30 minutes.

Trauma Advice and Referral Line 1800 700 001

The department introduced the Trauma Advice and Referral telephone line to provide clinical advice and support to clinicians managing major trauma patients, and to coordinate the referral and transfer of patients to the Major Trauma Services. Clinicians are able to call 1800 700 001 to speak with a senior trauma consultant at either of the adult Major Trauma Services or the Royal Children’s Hospital.

Specialist Trauma Triage and Transfer

Hospitals with neurosurgical specialities should manage neurotrauma patients requiring critical care support. All health services are advised to avoid patient deterioration during interhospital transfer by the timely and proactive transfer of such patients to a Major Trauma Service.

Major trauma including spinal trauma should initially be triaged to a Major Trauma Service. Early consultation by each treating hospital with the Victorian Spinal Cord Unit at the Austin Hospital is essential to optimise patient outcomes.

Discrete spinal cord injured patients, in the absence of other indicators of major trauma, should be triaged to Austin Health’s, Victorian Spinal Cord Service by telephoning (03) 9496 5000 and asking for Spinal Unit Acute Registrar.

Multiple trauma, incorporating the need for microsurgery, should be referred and transferred to a Major Trauma Service. However, St Vincent’s Hospital should be consulted in their capacity as leaders in the management of injuries requiring microsurgery.

Isolated injuries requiring microsurgery should be referred and transferred according to established referral patterns; this would include St Vincent’s Hospital in the majority of cases.

Neurosurgical triage and transfer guidelines for major trauma still apply in rural areas, even where a neurosurgical specialist practises locally, as the management of these patients requires all the appropriate and agreed service supports of a Major Trauma Service.

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Major Trauma Triage Guidelines Require:

1. Pre-hospital major trauma to be identified according to specified physiological and anatomical criteria (see adult and paediatric pre-hospital major trauma criteria below).

2. Triage to a Major Trauma Service where a major trauma patient is less than 30 minutes transport time from a Major Trauma Service.

3. Triage to the highest designated trauma service accessible in 30 minutes where a major trauma patient is more than 30 minutes transport time from a Major Trauma Service.

4. Triage to a designated trauma service accessible in the least amount of time in isolated rural areas that are more than 30 minutes from any trauma service.

5. Where a major trauma patient appears to be in an immediately life-threatening situation during transport, the patient be diverted to the nearest designated trauma service for stabilisation, with subsequent transport to a Major Trauma Service at the earliest appropriate time.

6. Where a patient is triaged initially to a non-Major Trauma Service for stabilisation, early liaison with the Major Trauma Service occur via the Trauma Advice and Referral telephone line 1800 700 001, and consideration be given to appropriate medical retrieval or interhospital transfer to a Major Trauma Service.

7. Discrete spinal cord trauma to be triaged to the Austin Health, within the defined safety and logistic constraints .

8. All spinal trauma in paediatric patients be triaged to the Royal Children’s Hospital.

9. All trauma services receiving spinal trauma patients should consult the Victorian Spinal Cord Service early after patient reception to optimise patient outcomes.

Major Trauma Service Designation

Major Trauma Services

The following hospitals are the highest level of adult trauma services and are designated Major Trauma Services (MTS):

  • Melbourne Health: Royal Melbourne Hospital; and
  • The Alfred.

The following hospital is the highest level of paediatric trauma service and is designataed Major Trauma Service (MTS)

  • Royal Children’s Hospital

Metropolitan Trauma Services

The following metropolitan hospitals are the second level of adult and paediatric major trauma services and are designated Metropolitan Trauma Services (MeTS):

  • Austin Health
  • Eastern Health: Box Hill Hospital
  • Southern Health: Monash Medical Centre, Clayton Dandenong Hospital
  • Peninsula Health: Frankston Hospital,
  • Northern Health: The Northern Hospital

The following are designated MeTS hospitals for adult patients only:

  • Eastern Health: Maroondah Hospital
  • Sisters Of Charity Health Service Melbourne: St Vincent’s Health
  • Western Health: Western Hospital

Metropolitan Primary Care Services

The following metropolitan hospitals are the lowest level of adult and paediatric major trauma services and are designated Primary Care Services (PCS):

  • Peninsula Health: Rosebud Hospital
  • Bayside Health: Sandringham and District Memorial Hospital
  • Western health: Sunshine Hospital
  • Eastern Health: The Angliss Health Services
  • Mercy Public Hospitals Inc: The Mercy Hospital, Werribee
  • Western Health: Williamstown Hospital
  • (Private Hospitals with Emergency Departments when authorised under Hospital Circular 4/1998)

Regional and Rural

Trauma Services in regional and rural Victoria fit within a three-tiered hierarchical structure:

1. Regional Trauma Services (RTS)
2. Urgent Care Services (UCS)
3. Primary Care Services (PCS).

Services by region are as follows:

BARWON SOUTH WEST REGION

Regional Trauma Service

  • Barwon Health - The Geelong Hospital
  • South West Health Care - Warrnambool
  • Western District Health Service – Hamilton

Urgent Care Service

  • Casterton Memorial Hospital
  • Coleraine District Health Services
  • Colac Area Health– Colac
  • Hesse Rural Health Service -Winchelsea
  • Lorne Community Hospital
  • Moyne Health Services – Port Fairy
  • Portland and District Hospital
  • South West Health Care – Camperdown
  • Terang and Mortlake Health Service
  • Timboon and District Health Care Service
  • Otway Health and Community Service - Apollo Bay

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Primary Care Service

  • Colac Area Health Services – Birregurra
  • South West Health Care - Lismore
  • Hesse Rural Health Service – Rokewood
  • Hesse Rural Health Service - Beeac
  • Heywood Rural Health
  • Terang and Mortlake Health Service – Mortlake
  • Western District Health Service –Penshurst

Private Facilities

  • Balmoral Bush Nursing Centre
  • Cobden District Health Service
  • Dartmoor Bush Nursing Centre
  • Merino Health Services

GIPPSLAND REGION

Regional Trauma Service

  • Latrobe Regional Hospital

Urgent Care Service

  • Bairnsdale Regional Health Service
  • Gippsland Southern Health Service - Leongatha
  • Gippsland Southern Health Service - Korumburra
  • Central Gippsland Health Service - Sale
  • Orbost Regional Health
  • South Gippsland Hospital - Foster
  • West Gippsland Health Care Group - Warragul
  • Wonthaggi and District Hospital
  • Yarram and District Health Service

Private Facilities

  • Warley Hospital -Cowes

Primary Care Service

  • Omeo District Hospital
  • Lakes Entrance Community Health Centre

Private Facilities

  • Buchan Bush Nursing Centre
  • Cann Valley Bush Nursing Centre
  • Dargo Bush Nursing Centre
  • Gelantipy Bush Nursing Centre
  • Heyfield Hospital
  • Mallacoota Medical Centre
  • Mt Baw Baw Medical Centre
  • Neerim District Soldiers Memorial Hospital
  • Swift’s Creek Bush Nursing Centre

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GRAMPIANS REGION

Regional Trauma Service

  • Ballarat Health Services – Ballarat Base Hospital
  • Wimmera Health Care Group - Wimmera Base Hospital

Urgent Care Service

  • East Grampians Health Service – Ararat
  • East Wimmera Health Service - St Arnaud
  • Edenhope and District Hospital
  • Hepburn Health Service - Daylesford
  • Stawell Regional Health
  • West Wimmera Health Service - Nhil
  • Rural North West Health - Warracknabeal

Private Facilities

  • St John of God Hospital - Ballarat

Primary Care Service

  • Beaufort and Skipton Health Service - Beaufort
  • Beaufort and Skipton Health Service - Skipton
  • Djerriwarrh Health Service - Bacchus Marsh
  • East Wimmera Health Service - Donald
  • East Wimmera Health Service - Charlton
  • East Wimmera Health Service - Wycheproof
  • East Wimmera Health Service - Birchip
  • Hepburn Health Service - Creswick
  • Rural Northwest Health - Hopetoun
  • Wimmera Health Care Group - Dimboola
  • Dunmunkle Health Service - Rupanyup
  • West Wimmera Health Service - Jeparit
  • West Wimmera Health Service - Kaniva
  • West Wimmera Health Service - Rainbow
  • Elmhurst Bush Nursing Centre
  • Harrow Bush Nursing Centre
  • Woomelang Bush Nursing Centre
  • Lake Bolac Bush Nursing Centre

Private Facilities

  • Ballan District Health and Care
  • Rural Northwest Health - Beulah Pioneers’ Bush Nursing Hospital

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HUME REGION

Regional Trauma Service

  • Goulburn Valley Health (GVBH) Shepparton
  • Northeast Health Wangaratta
  • Albury Base Hospital
Urgent Care Service
  • Alexandra District Hospital
  • Alpine Health - Bright, Mt Beauty, Myrtleford
  • Benalla and District Memorial Hospital
  • Cobram District Hospital
  • Kilmore and District Hospital
  • Numurkah District Health Service
  • Mansfield District Hospital
  • Seymour District Memorial Hospital
  • Upper Murray Health and Community Service - Corryong
  • Wodonga Regional Health Service
  • Yarrawonga District Health Service
  • Yea and District Memorial Hospital
Primary Care Service
  • Nathalia District Hospital
  • Tallangatta Health Service
  • Beechworth Health Service

Private facilities

  • Chiltern and District Community Health Service
  • Euroa Health Inc.
  • Falls Creek Medical Centre
  • Mt Buller Medical Centre
  • Mt Hotham Medical Centre
  • Nagambie Medical Centre
  • Violet Town Bush Nursing Centre
  • Walwa Bush Nursing Centre
  • Yackandandah Bush Nursing Hospital

LODDON MALLEE

Regional Trauma Service

  • Bendigo Health Care Group
  • New Mildura Base Hospital

Urgent Care Service

  • Cohuna District Hospital
  • Echuca Regional Health
  • Kerang and District Hospital
  • Kyabram and District Health Service
  • Kyneton District Health Service
  • Maryborough District Health Service
  • Mt Alexander Hospital
  • Swan Hill District Hospital

Primary Care Service

  • Boort District Hospital
  • Inglewood and District Health Service
  • Maldon Hospital
  • Mallee Track Health and Community Service
  • Manangatang and District Hospital
  • McIvor Health and Community Service
  • Robinvale District Hospital and Health Service
  • Rochester and Elmore District Health Service

Private Facilities

  • Dingee Bush Nursing Centre
  • Lockington Bush Nursing Corp.
  • Pyramid Hill Bush Nursing Hospital
  • Sea Lake and District Health Service
  • Monitoring and Review
The Department of Human Services will continue to monitor and liaise with all hospitals within the Victorian State Trauma System to assess the impact on services and patient outcomes following the introduction of the Guidelines.

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Downloads
MS Word icon Metropolitan and Regional
Paediatric and Adult
Major Trauma Triage Guidelines - September 2006 (MS Word file 84KB)
PDF icon Metropolitan and Regional
Paediatric and Adult
Major Trauma Triage Guidelines - September 2006(PDF file 42KB)
PDF icon Adult Pre Hospital Major Trauma Criteria 2002 (PDF file 80KB)
PDF icon Pre Hospital Major Trauma Criteria for Paediatric Patients 2002 (PDF file 83KB)

Last updated: 14 August, 2009
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