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Final Report

Renal dialysis: a revised service model for Victoria - ( PDF file 4,015KB) - 26 October 2004

Appendix E contains 33 maps detailing patient and service information. These maps are designed to be used in conjunction with transparent overlays that show hub and satellite locations within metropolitan and rural areas. The transparent overlays are colour-coded and some information will be lost if printed in black and white.

Appendix E Overlays ( PDF file 466KB)


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Renal dialysis: a revised service model for Victoria

In January 2005 Victoria released the final report from its review of renal services in Victoria.  The review aimed to:

  • Identify the key issues for the provision of MD services across the state
  • Review the level and usage of MD services, including levels of service, relationships between service providers, and service demand
  • Examine trends in clinical practice, new technology and approaches to care that have potential impact on future demand for services;
  • Identify and addresses gaps in MD service provision and makes recommendations for service development
  • Provide advice on appropriate relationships between hub and satellite services
  • Provide advice on configuration of services and service delivery system

The final report, Renal dialysis: a revised service model for Victoria, identified nine key recommendations for service improvement.

  Recommendations Status
1 The department will recognise overnight haemodialysis as a separate modality for funding purposes. It will also regularly assess the scope for adopting new technologies and developments in other modalities which should be considered for support in a Victorian context. Nocturnal home haemodialysis (NHD) mainstreamed as of 1 July 2005.  Reporting requirements updated to include NHD.
2 The department will seek to collect supplementary data via hospital returns that are incorporated into ANZDATA to assess compliance with Principle 5, that patients and their carers should be able to access the haemodialysis satellite that is most convenient to their place of residence. It will also monitor use of non-emergency transport to ensure haemodialysis services accessed by patients are cost-effective. Victorian Dialysis Registry upgraded to collect additional information as of 1 July 2005 and on a monthly basis.
Three Maintenance Dialysis Facility Audits have been conducted (September 2005, June 2006 and June 2007).
3 Future development of Victorian public maintenance dialysis services should be more centrally coordinated via a maintenance dialysis advisory committee. This committee will include representatives from hubs, satellites and consumer groups. The department will chair the committee, which will meet at least six monthly. Representation on the committee will be rotated. Maintenance Dialysis Advisory Committee (MDAC) was established and has now been replaced with the Renal Health Clinical Network.
4 The roles and responsibilities of maintenance dialysis service providers will be defined according to a service level framework which describes service provision responsibilities at different levels within the maintenance dialysis system, minimum staffing qualifications at each level, and provider responsibilities at each level relating to renal nurse training, quality assurance, allied health provision, technical support, and business support. Service level framework was used as a reference in the development of Western Health and Eastern Health as hub level providers. In 2008-09, both Eastern Health and Western Health will attain hub level status.
5 A new category of service provider should be introduced and termed a ‘node’. Node providers will assume a greater level of responsibility for patient management than the majority of satellites currently assume (for example, routine care of peritoneal dialysis patients). There should be a medium term target over the next five to ten years to create a node in each departmental non-metropolitan region. The Maintenance Dialysis Advisory Committee will assess the capability of a service provider to assume node responsibilities (see Recommendation #3). Currently working with Bendigo Health Care Group to establish the first regional node service.
6 Funding and service agreements between hubs and satellites must be updated on an annual basis as a condition of department funding and contain a minimum level of detail on the following areas: types of services to be provided by the hub and satellite (consistent with the service level framework), activity performance targets, level of funding for undertaking these services, minimum staff and facility standards, and other services to be provided by the hub and satellite. Funding and Service Agreement developed for use by services from 2007-08.
7 Over time there should be a move to greater regionally defined hub responsibilities for infrastructure and clinical support, commencing with regionalised education services. Further work on this recommendation will occur under the direction of the Renal Network.
8 Satellites will only be required to conform with one set of clinical protocols unless there is demonstrated clinical evidence to the satisfaction of the Maintenance Dialysis Advisory Committee that more than one set of protocols would not be detrimental to patient care. The protocols of the primary hub to which a satellite relates will take precedence over the protocols of other hubs. Statewide protocols for the application of infectious diseases (such as Hepatitis C and vancomycin resistant enterococci ) will be developed.

Services advised of the policy of only having to comply with one set of clinical protocols in August 2005.

Infection control guidelines for renal units were approved for release in August 2006.

9 The department in conjunction with the Maintenance Dialysis Advisory Committee will explore the further extension of renal nurse practitioner models. Further work on this recommendation will occur under the direction of the Renal Network.

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Last updated: 18 September, 2008
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