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Why is communication important in health care?
 Communication affects
- Teamwork
- Patient satisfaction
- Patient safety
- Patient management
- Compliance with treatment
- Level of anxiety
- Job satisfaction
- Efficiency
Think about what you could do to improve communication 
- Be prepared to listen to what others are saying
- Be assertive in order to get your message across
- Don’t underestimate the importance of what you have to say
- Remember that everyone has something to contribute to patient safety
- Be prepared to ask questions if uncertain
- Don’t keep information to yourself to protect your role
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