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Considerations when changing systems - what works?

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What works?

  • Strong Actions
    • Simplify or standardise process
    • Change the architecture eg make changes to the equipment,
  • Intermediate Actions
    • Increase staff or decrease workload
    • Checklists, and prompts
  • Weaker Actions
    • Double checks
    • Memos, warnings & labels
    • Training & further study

Veteran’s Affairs, National Center for Patient Safety

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Last updated: 14 August, 2009
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