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Which systems help to identify improvement opportunities? 
Here are some examples of systems that help identify errors. Once we know what errors are happening, system improvements can be made.
- Incident reporting system
- Complaints
- Coroner’s reports
- Clinical indicators
- Clinical audits
- Adverse event review
What features in a system help to improve patient safety?
- Decreased reliance on memory
- Use of Information technology
- Standardisation
- Education about the system
- Safe staffing levels, workloads and rosters
- Good teamwork
- Good communication
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