VQC Qualitycast Series

This is the second in what the VQC hopes to be an ongoing series. 

Download the podcast (xml)

SERIES  2

Health Care Quality and Safety – Closing the Gap Initiative

In the first podcast of the VQC 2010– 2011 Travelling Fellows series, Terry Laidler speaks with John Willis and Michelle Winters who both work in Aboriginal Health at St Vincent’s Hospital.  John and Michelle have been working on the 'Closing the Gap' initiative – a project that aims to address continuous quality improvement in relation to culturally sensitive care issues for First Nation peoples in the acute care environment.

• Health Care Quality and Safety – Closing the Gap Initiative Transcript (Word Doc, 37kb)
• Listen (mp3 file, 7.9MB)

Consumer Health Literacy

In the second podcast of the VQC 2010– 2011 Travelling Fellows series, Terry Laidler speaks with Maureen Johnson, Manager of Women’s Consumer Health Information at the Women’s Hospital.  Maureen has been working on innovative best– practice approaches to assist and enable consumers to find quality evidence–based information about health and health care.

• Consumer Health Literacy Transcript (Word Doc, 32kb)
• Listen (mp3 file, 6.6MB)

Health Care Culture and Communication –  Patient and Family Centred Care

This is the third podcast of the VQC 2010– 2011 Travelling Fellows series.  Terry Laidler speaks with Michelle McDade who is currently the Manager, Performance Unit at the Dental Hospital.  Michelle has been working on innovative best practice models for patient and family centred emergency care.

• Health Care Culture and Communication –  Patient and Family Centred Care Transcript (Word Doc, 35kb)
• Listen (mp3 file, 6.2MB)

Health Care Quality and Safety – Hand Therapy

This is the fourth podcast of the VQC 2010– 2011 Travelling Fellows series.  Terry Laidler speaks with Ms Zoe Milner, Occupational Therapist at Melbourne Health. Zoe has been working on the development and implementation of a program to improve services delivered to regional and rural patients by increasing the skill base of remote clinicians to further support specialist metropolitan based hand therapy centres.

• Health Care Quality and Safety – Hand Therapy Transcript (Word Doc, 30kb)
• Listen (mp3 file, 5.1MB)

Health Care Quality and Safety - Heavy Menstrual Bleeding

This is the fifth podcast of the VQC 2010– 2011 Travelling Fellows series.  Terry Laidler speaks with Dr Hong Tran, Medical Registrar in Gynaecology and Obstetrics at the Women’s Hospital.  Dr Tran has been working on improving outcomes for women with heavy menstrual bleeding (HMB) through the implementation of evidence based guidelines (EGB).

• Health Care Quality and Safety - Heavy Menstrual Bleeding Transcript (Word Doc, 34kb)
• Listen (mp3 file, 6.5MB)

SERIES  1

Victorian Pilot Patient Safety Climate Survey (VPPSCS)

In the final podcast in the VQC Qualitycast Series Tina Campbell speaks with Joan Hyland, Project Manager for the VPPSCS and Liz Cox, Manager of Clinical Risk Management at the Victorian Managed Insurance Authority (VMIA). The VPPSCS measures the safety climate or culture within six Victorian hospitals. Joan and Liz discuss what the VPPSCS is, why this pilot is being conducted and what is hoped will be achieved.

• Pilot VPPSCS Transcript (Word Doc, 40kb)
• Listen (mp3 file, 5.8MB)

Open Disclosure

In the fifth podcast in the VQC Qualitycast Series Tina Campbell speaks with Liz Mullins, the Principal of Mullins Health Consulting who was involved in rolling out open disclosure training across Australia and Liz Cox, Manager, Clinical Risk Management at the VMIA. Open Disclosure is the open explanation and discussion by health professionals of incidents that result in harm to a patient while they are receiving health care.

• Open Disclosure Transcript (Word Doc, 43kb)
• Listen (mp3 file, 8.6MB)

Clinical Leadership

In the fourth podcast in the VQC Qualitycast Series Tina Campbell speaks with Michael Walsh, CEO of Cabrini Health, about Clinical Leadership. Clinical Leadership occurs when health practitioners get involved in policy, procedural and systemic work that goes above and beyond service provision for patients. Michael discusses what Clinical Leadership is, why it is important to achieving safe, high-quality health care and some of the barriers to improving Clinical Leadership.

• Clinical Leadership Transcript (Word Doc, 40kb)
• Listen (mp3 file, 8.2MB)

Health Literacy

In the third podcast in the VQC Qualitycast Series Tina Campbell speaks with Sophie Hill, Head of the Centre for Health Communication and Participation at LaTrobe University and Terry Harrison, a Clinical Librarian at the Royal Melbourne Hospital who is involved in the Healthwise health literacy program for consumers. Health Literacy occurs when consumers and health practitioners have the ability to find, understand and act on health information to promote and maintain their health.

• Health Literacy Transcript (Word Doc, 33kb)
• Listen (mp3 file, 5.5MB)

Inter-hospital Patient Transfer

In the second podcast in the VQC Qualitycast Series Tina Campbell speaks with Rob Grenfell, a Rural GP and Public Health Physician, and Bernie Farrell, a consumer who discusses his personal experience of inter-hospital patient transfer. Inter-hospital Patient Transfer can have many challenges if the transfer of the patient's information does not occur effectively.

• Inter-hospital Patient Transfer Transcript (Word Doc, 37kb)
• Listen (mp3 file, 6MB)

TeamSTEPPS®

In this VQC Qualitycast, Tina Campbell speaks with Mary Salisbury, a pioneer of the TeamSTEPPS program in the United States and remains a participating author and designer of the initiative today, and Dave Sainsbury, an anaesthetist from Women’s and Children’s Hospital in South Australia. Dave was closely involved in a pilot of the TeamSTEPPS system.

TeamSTEPPS is a teamwork system designed for health care professionals, with the aim of increasing effective teamwork practice within an organisation to achieve better health outcomes for patients.

Mary and Dave discuss what TeamSTEPPS is, how it has been received by health professionals, why it works and more.

• Teamstepps Transcript (Word Doc, 38kb)
• Listen (mp3 file, 6MB)