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Better Quality, Better Health Care: A Safety and Quality Improvement Framework for Victorian Health Services

Overview

Published: November 2003. Revised July 2005

The VQC Safety and Quality Framework is a strategic overview of the key principles and practices necessary for the effective monitoring, management and improvement of health services.

The framework is built on a foundation of clinical governance, which clearly delineates the board responsibility for ensuring that service and care quality is addressed with the same rigor as financial governance, and ensures that corresponding accountabilities are delegated throughout the organisation.

Four supplementary papers exploring the Clinical Governance roles within health services have been developed to support the Framework. These papers focus on specific responsibilities of:

Boards

This paper reviews the clinical governance literature to identify the key elements of good clinical governance, with a focus on the Board role, suggests governance roles at other levels of the health system and provides a Board self-evaluation tool.

CEO's and Senior Management

This paper aims to clarify the CEO and Senior Manager role in clinical governance within a health care organisation.

Clinicians

This paper was developed to advise clinicians on their role in clinical governance and to highlight the importance of clinical leadership in implementing safety and quality improvement programs.

Consumers

This paper explores both consumer and health care organisational roles in achieving consumer collaboration in safety and quality improvement.

Download documents

Adobe Acrobat icon Better Quality, Better Health Care: A Safety and Quality Improvement Framework for Victorian Health Services (1010kb, pdf)

Adobe Acrobat icon Executive Summary (124kb, pdf)

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Last updated: 12 October, 2011
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