Promoting effective communication among healthcare professionals to improve patient safety and quality of care

Overview

The objectives of the accompanying guide are to raise awareness and stimulate discussion and action around what your healthcare organisation, division or unit can do to improve communication and teamwork.

The guide highlights the critical importance of, and common barriers to, effective communication in healthcare organisations and institutions, and points to some strategies and tools available to promote effective communication among healthcare professionals.

While this guide has focussed largely on the acute care setting, the importance of effective communication among health professionals applies everywhere healthcare is delivered.

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Communication among healthcare professionals (218kb, pdf)