Communicating with consumers: evidence into practice
Page content: Background | Downloads
Background
The VQC, in collaboration with the Cochrane Consumer and Communication Review Group and three metropolitan health services, has undertaken a project reviewing how existing evidence about effective communication strategies can be used to address issues related to quality and safety of patient care.
Downloads
Communicating
with consumers and carers - Part 1 - Pilot of evidence-based selection of
communication strategies to improve communication between consumers/carers
and health services (935kb, pdf)
Communicating
with consumers and carers - Part 2 - A guide for an evidence-informed approach
to improving communication and participation in health care (622kb, pdf)
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