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Communicating with consumers: evidence into practice

Page content: Background | Downloads

Background

The VQC, in collaboration with the Cochrane Consumer and Communication Review Group and three metropolitan health services, has undertaken a project reviewing how existing evidence about effective communication strategies can be used to address issues related to quality and safety of patient care.

Downloads

Adobe Acrobat icon Communicating with consumers and carers - Part 1 - Pilot of evidence-based selection of communication strategies to improve communication between consumers/carers and health services (935kb, pdf)

Adobe Acrobat icon Communicating with consumers and carers - Part 2 - A guide for an evidence-informed approach to improving communication and participation in health care (622kb, pdf)

 

 
 
Last updated: 3 September, 2010
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