Better care – going forward with e-health

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Overview

More than 250 senior representatives from health and community services, Primary Care Partnerships, Information Communication Technology Alliances, peak bodies, and Government attended the Better care – going forward with e-health forum on Monday 18 June 2007.

Forum participants heard about state and national developments in e-health, including e-referral and e-discharge, and how these developments are supporting Victoria’s health sector to deliver improved and more coordinated services.

The Secretary, Department of Human Services (DHS), Fran Thorn, launched the Victorian Service Coordination Practice Manual. This manual means that for the first time over 800 health and community service agencies ‘in Victoria (and in Australia) will have a state-wide agreement about how agencies will work together for the benefit of consumers’.

Robbi Chaplin, CEO, Inner South Community Health Service stated that this statewide protocol for Service Coordination will mean that ‘a client can walk into a health service in Swan Hill or St Kilda and be assessed without having to repeat their story’.

The Secretary thanked the Statewide PCP Chairs Working Group for coordinating the development of this manual.

Other highlights from the forum included:

• Presentations and workshops from the sector
• Dr Ian Reinecke’s, Chief Executive Officer, National E-Health Transition Authority, (NEHTA) presentation on the national approach to e-health
• Andrew Howard’s, Chief Information Officer, DHS presentation on the e-health vision and work of the Department
• the Dialogue for the future panel discussion facilitated the ABC’s Dr Norman Swan

Post forum materials

Presentations from the forum:

Session	Topic	Presenter	Download
Building the foundations for the future	National approach to e-health	Dr Ian Reinecke Chief Executive Officer, National E-Health Transition Authority, (NEHTA)	National approach to e-health (264kb, pdf)
	Overview of e-health in DHS	Andrew Howard Chief Information Officer, Office of the Secretary, DHS	Overview of e-health in DHS (258kb, pdf)
Leading the way in e-health	Managing the change to e-health: an organisation’s perspective	Clare Amies CEO, Western Region Health Centre	Managing the change to e-health: an organisation’s perspective (56kb, pdf)
	Kicking goals in GP engagement – linking hospitals and GPs	Jeff Urquhart GP Liaison Officer, Barwon Health	Kicking goals in GP engagement –linking hospitals and GPs (653kb, pdf)
	Using e-health to build the acute and community relationship	Andrew Crow Senior Executive Officer, Ambulatory Services, Eastern Health	Using e-health to build the acute and community relationship (228kb, pdf)
Session 1: Breaking down the barriers Chairperson: Dr Chris Pearce Chair, IM/IT Committee, Australian General Practice Network	Joined up services on line: shared file, shared care	Barwon region	Joined up services on line: shared file, shared care (186kb, pdf)
	A partnership approach to e-referral: The Central West Gippsland experience	Meredith Davey Peter Green	A partnership approach to e-referral: The Central West Gippsland experience (678kb, pdf)
	Peninsula Health: Using e-discharge summaries to enhance continuity of care	Peninsula Health	Peninsula Health:Using e-discharge summaries to enhance continuity of care (653kb, pdf)
Session 2: Better access Chairperson: Sylvia Barry Manager, Primary Health Integration, DHS	Virtual service provision in the South West	South West Alliance of Rural Health	Virtual service provision in the South West (778kb, pdf)
	Engaging the acute sector with RIMS (Referral Information Management System)	Primary Care Partnerships, Grampians Region Grampians Health Information and Communications Technology Alliance	Engaging the acute sector with RIMS (Referral Information Management System) (211kb, pdf)
	GP access	Southern Health	GP access (707kb, pdf)
Session 3: Technical building blocks Chairperson: Andrew Howard Chief Information Officer, Office of the Secretary, DHS	Next steps with e-referral in Victoria	Tony Nippard Director, Planning and Resources, DHS Max Walker Manager, Information Systems and Services, DHS	Next steps with e-referral in Victoria (205kb, pdf)
	Strategic approaches to information management	Jonathan Ashley Manager, Information Management and Strategic Projects, DHS	Strategic approaches to information management (210kb, pdf)
	HealthSMART - Victoria's whole-of-health ICT strategy	Fiona Wilson Director, Office of Health Information Systems, DHS	HealthSMART - Victoria's whole-of-health ICT strategy (215kb, pdf)

Dialogue for the future panel discussion:

Dialogue for the future panel discussion (13.6mb, mp3 audio file)

A transcript for the above audio file is available below.

Transcript - Dialogue for the future panel discussion (99kb, pdf)

List of those who attended the forum:

List of attendees (68kb, pdf)

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