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Service Coordination Tool Templates (SCTT) 2006 & guidelines

Page contents: Overview | Forms | Access Database | Guidelines | Code Sets | Data Dictionary | Functional Specifications | HL7 Messaging Implementers Specifications | Service Coordination Implementation Update | Training | Implementation of SCTT 2006 in software

Overview

The first cycle of the revision of the Service Coordination Tool Templates (SCTT) has been completed. The updated templates are known as SCTT 2006. A range of documents and specifications have been developed to support the implementation of SCTT 2006.

SCTT 2006 Forms

The most efficient way to use the SCTT 2006 in an electronic format is to have the templates incorporated into your agencies client management system as described in the functional specifications document. Where this is not possible or feasible there are a number of alternatives that you may wish to use including: interactive word, PDF, and Access

The interactive word templates were developed using ‘verdana’ font. To download the templates successfully so that the format is maintained you will need to be using a version of ‘Microsoft Word’ that has the verdana font available.

If you are not sure whether you have verdana available on your system you can check by opening a blank document in word and then going to the font menu to see whether verdana is available as a font option. If it is not available we suggest you speak to your IT support so that they can install the verdana font for you.

When you are saving the templates to your system for ongoing use we suggest that you create a new folder within your templates folder called ‘Service Coordination’ and save them into that folder as a ‘.dot’ so that you can access them easily and save changes more efficiently. Creating a ‘Service Coordination’ folder will ensure that a ‘Service Coordination’ tab appears amongst the other template category tabs when opening a new word document. If you are not familiar with how to save documents in your templates folder you may need assistance from your IT support.

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SCTT 2006 forms are available as Adobe Acrobat files and MS Word (.dot) templates.

Adobe Acrobat file MS Word Template
Adobe Acrobat icon Confidential Referral Cover Sheet (82kb, pdf) Microsoft Word icon Confidential Referral Cover Sheet (121kb, MS Word)
Adobe Acrobat icon Consumer Information (72kb, pdf) Microsoft Word icon Consumer Information (75kb, MS Word)
Adobe Acrobat icon Summary and Referral Information (85kb, pdf) Microsoft Word icon Summary and Referral Information (132kb, MS Word)
Adobe Acrobat icon Consumer Consent to Share Information (86kb, pdf) Microsoft Word icon Consumer Consent to Share Information (66kb, MS Word)
Adobe Acrobat icon Profile Functional (66kb, pdf) Microsoft Word icon Profile Functional (59kb, MS Word)
Adobe Acrobat icon Profile Living and Caring Arrangements (79kb, pdf) Microsoft Word icon Profile Living and Caring Arrangements (66kb, MS Word)
Adobe Acrobat icon Profile Health Behaviours (69kb, pdf) Microsoft Word icon Profile Health Behaviours (58kb, MS Word)
Adobe Acrobat icon Profile Health Conditions (73kb, pdf) Microsoft Word icon Profile Health Conditions (65kb, MS Word)
Adobe Acrobat icon Profile Psychosocial (59kb, pdf) Microsoft Word icon Profile Psychosocial (73kb, MS Word)
Adobe Acrobat icon Functional Assessment Summary (97kb, pdf) Microsoft Word icon Functional Assessment Summary (175kb, MS Word)
Adobe Acrobat icon Service Coordination Plan (73kb, pdf) Microsoft Word icon Service Coordination Plan (108kb, MS Word)
Adobe Acrobat icon Service Coordination Tool Templates Code Sets (73kb, pdf) Microsoft Word icon Service Coordination Tool Templates Code Sets (94kb, MS Word)

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SCTT 2009 forms are available as Adobe Acrobat files and MS Word (.dot) templates.

Adobe Acrobat file MS Word Template
Adobe Acrobat icon Confidential Referral Cover Sheet (92kb, pdf) Microsoft Word icon Confidential Referral Cover Sheet (59kb, MS Word)
Adobe Acrobat icon Consumer Information (79kb, pdf) Microsoft Word icon Consumer Information (87kb, MS Word)
Adobe Acrobat icon Summary and Referral Information (91kb, pdf) Microsoft Word icon Summary and Referral Information (101kb, MS Word)
Adobe Acrobat icon Consumer Consent to Share Information (91kb, pdf) Microsoft Word icon Consumer Consent to Share Information (68kb, MS Word)
Adobe Acrobat icon Need for Assistance (72kb, pdf) Microsoft Word icon Need for Assistance (71kb, MS Word)
Adobe Acrobat icon Living and Caring Arrangements (82kb, pdf) Microsoft Word icon Living and Caring Arrangements (64kb, MS Word)
Adobe Acrobat icon Profile Health Behaviours (84kb, pdf) Microsoft Word icon Profile Health Behaviours (53kb, MS Word)
Adobe Acrobat icon Profile Health Conditions (96kb, pdf) Microsoft Word icon Profile Health Conditions (76kb, MS Word)
Adobe Acrobat icon Profile Psychosocial (72kb, pdf) Microsoft Word icon Profile Psychosocial (72kb, MS Word)
Adobe Acrobat icon Profile Functional Assessment Summary (110kb, pdf) Microsoft Word icon Profile Functional Assessment Summary (130kb, MS Word)
Adobe Acrobat icon Family and social network profile (94kb, pdf) Microsoft Word icon Family and social network profile (177kb, MS Word)
Adobe Acrobat icon Care Coordination Plan (73kb, pdf) Microsoft Word icon Care Coordination Plan (108kb, MS Word)
Adobe Acrobat icon Palliative Care Supplement (117kb, pdf) Microsoft Word icon Palliative Care Supplement (121kb, MS Word)
Adobe Acrobat icon Service Coordination Tool Templates Code Sets (106kb, pdf) Microsoft Word icon Service Coordination Tool Templates Code Sets (56kb, MS Word)

 

Revision of the tool templates and guidelines

Includes project updates, fact sheets and frequently asked questions. Find more information about the SCTT 2008 revision process and submit suggestions for the SCTT continuous improvement process.

For more information, see Revision of the tool templates and guidelines.

SCTT 2006 Access Database

We are in the process of developing an Access version of SCTT 2006 (as a replacement for the current access version) to support agencies that do not have the templates embedded in their client management systems. Agencies who choose to use this version of the templates will need to have the in house expertise to support the product and to trouble shoot any IT issues that may arise.

We will post information in the Primary Health Weekly Bulletin when this work has been completed. Agencies will then be expected to submit a request for the access version, which will then be sent out in a CD format for loading.

SCTT 2006 Guidelines

The SCTT 2006 guidelines have been developed to support the implementation of the SCTT 2006. There are two parts to the guidelines: the Service Coordination Tool Templates 2006 user guide and the Service Coordination Tool Templates 2006 reference guide.

The Service Coordination Tool Templates 2006 user guide is a practical resource to assist in the use of the SCTT to facilitate service coordination. It provides an introduction to the SCTT and their place in service coordination; an overview of the templates; and a brief description of each template and guide to their use. This guide is available in hard copy (for a copy please contact your PCP contact), web-based:

Adobe PDF icon Service Coordination Tool Templates 2006 user guide - Introduction and core templates (629kb, pdf)
Adobe PDF icon Service Coordination Tool Templates 2006 user guide - Optional templates (551kb, pdf)

and black and white printer friendly format:

Adobe PDF icon Service Coordination Tool Templates 2006 user guide - black and white - Introduction and core templates (738kb, pdf)

Adobe PDF icon Service Coordination Tool Templates 2006 user guide - black and white - Optional templates (995kb, pdf)

The Service Coordination Tool Templates 2006 reference guide supports the user guide and contains detailed information on completing and coding all items in the SCTT. It also includes appendices with the full list of codes for country of birth, preferred language and service type. This guide is available web-based:

Adobe PDF icon Service Coordination Tool Templates 2006 reference guide (948kb, pdf)

and black and white printer friendly format:

Adobe PDF icon Service Coordination Tool Templates 2006 reference guide - black and white (287kb, pdf)

Revision of the SCTT Guidelines – Consultation process

The revision of the guidelines to the Service Coordination Tool Templates was undertaken by the Lincoln Centre for Ageing at La Trobe University and involved a thorough consultation process with officers of the Department of Human Services, representatives from Primary Care Partnerships, service providers and workers/practitioners. The revision of the SCTT Guidelines included a number of stages:

  • Initial meeting with the project Steering Committee comprising representatives from DHS Primary Health Branch, DHS program areas, and the health and community services sector
  • Further consultation with relevant DHS program areas
  • Presentation of draft guidelines to the project Steering Committee
  • Circulation of the draft guidelines to PCPs, service providers and workers/practitioners for comment (35 plus people who had participated in the Templates revision process and others suggested by the Steering Committee and DHS staff)
  • Feedback on the draft guidelines through two workshops with experienced workers/practitioners and new workers/practitioners nominated by PCPs and service providers, with DHS representatives from the Primary Health Branch and other program areas.

SCTT 2006 Code Sets

The code sets have been removed from the SCTT 2006. A separate document with the code sets has been developed. The Country of Birth, Preferred Language and Service Type code sets will be located as appendices in the guidelines. A complete set of SCTT 2006 also be found at "PCP SCTT data dictionary V3 codesets", available from the SCTT 2006 Data Dictionary section below.

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SCTT 2006 Data Dictionary

The current SCTT data dictionary and data model have been updated to reflect the changes to the templates.

Adobe PDF icon SCTT data dictionary - Version 3.1.1 (1.69mb, pdf)
Adobe PDF icon SCTT codesets - Version 3.1.1 (625kb, pdf)
MS Visio icon SCTT high level model - Version 3.1.1 (115kb, MS Visio)
MS Visio icon SCTT information model - Version 3.1.1 (650kb, MS Visio)
Adobe PDF icon Victorian Statewide Referral Form (VSRF) - data dictionary - Version 1.0 (649kb, pdf)
Adobe PDF icon Victorian Statewide Referral Form (VSRF) - codesets - Version 1.0 (359kb, pdf)
MS Visio icon VSRF information model - Version 1.0 (72kb, MS Visio)
MS Visio icon VSRF information model - Version 1.0 (326kb, MS Visio)

MS Word icon SCTT data dictionary V3.1 codesets (515kb, MS Word)
MS Excel icon SCTT data dictionary V3.1 codesets (2.28mb, MS Excel)
Adobe PDF icon SCTT data dictionary V3.1 codesets (226kb, pdf)

MS Word icon SCTT data dictionary V3 (2.315mb, MS Word)
Adobe PDF icon SCTT data dictionary V3 (838kb, pdf)
MS Excel icon SCTT form-data model matching (56kb, MS Excel)
MS Visio icon SCTT high level model V3 (102kb, MS Visio)
MS Visio icon SCTT information model V3 (562kb, MS Visio)
Adobe PDF icon SCTT (original) to SCTT 2006 changes (125kb, pdf)

SCTT 2006 Functional Specifications

As part of the revision project, functional specifications have been developed to support consistent collection, storage and output of Service Coordination Tool Template (SCTT 2006) data and information, including the generation of SCTT 2006 e-referrals.

Adobe PDF icon Functional Specification for the Use of SCTT 2006 in Client Management Systems Version 1.96 (100kb, MS Word)

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SCTT 2006 HL7 Messaging Implementers Specifications

This specification has been developed to enable vendors to implement SCTT HL7 messaging for electronic referral in accordance with the SCTT 2006 Functional Specifications. The messaging specifications are a key part of a suite of resources that have been provided to vendors to facilitate the implementation of SCTT 2006 in software. We highly recommend that the specifications be read and implemented in conjunction with the broader SCTT 2006 documentation.

Before these messaging standards can be used at an agency level it is necessary to define messaging business process and business rules. These business rules are to a limited degree contained within the SCTT 2006 Messaging Implementers Specification. For example, the Specification defines mandatory fields required to accept a message and message acknowledgement requirements.

Further work is currently being undertaken to define the SCTT 2006 messaging business process. It is anticipated that lead agencies under HealthSMART will have a role in developing a messaging business process and testing and refining business rules as part of broader testing for HL-7, in order to achieve a consistent state-wide approach.

Agencies and vendors are advised to wait for additional information about these business rules before implementing SCTT 2006 HL7 referral messaging at an agency level. This is to prevent the possibility of having to later change software if the functionality is not consistent with the Statewide approach.

In the meantime, the messaging specifications provide a resource for vendors to scope and plan for the implementation of HL7 messaging. Given the developmental nature of this work vendors are welcome to provide comments on the HL7 Messaging Implementers Specification.

Adobe PDF icon How to Test Message (251kb, pdf)

Adobe PDF icon Service Coordination Tools Vol 1 2006 Version v Release (1163kb, pdf)

Adobe PDF icon Service Coordination Tools Vol 2 2006 Version v Release (1253kb, pdf)

Adobe PDF icon Service Coordination Tools Vol 3 2006 Version v Release (370kb, pdf)

Service Coordination Implementation Update

The Service Coordination Implementation Update (May 2003) provides an over of some of the initiatives that have supported electronic referral between the Primary Care Partnership member agencies. This document is currently being updated. The updated version of this document will be released in mid-2008.

Adobe PDF icon Service Coordination Implementation Update (May 2003) (130kb, pdf)

Training

Information sessions covering the SCTT 2006 revision process and changes were delivered in all regions across the state during May and June 2006. Twenty-three sessions were provided with 1200 participants in total. A further session has been held at DHS Central Office (August) for those who missed the earlier sessions and it is planned to offer more sessions at later stages as the SCTT are fully embedded electronically in agency Client Information Management System software application.

Adobe Acrobat icon SCTT 2006 Information Session (618kb, pdf)

Implementation of SCTT 2006 in software

Adobe Acrobat icon Implementation of SCTT 2006 in software (57kb, pdf)

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Last updated: 26 June, 2009
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