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Workforce capacity building
Capacity Building
Capacity building is upgrading the skills and improving the practices of primary health services to respond to the needs of the communities they serve.
- The department assists primary health services to implement required practices and tools to support coordinated service system responses to better meet client needs.
- Capacity building activities are focused on change management, leadership, evidence-based practice, quality improvement and cross disciplinary practice.
The Primary Health Workforce Capacity Building Strategy provides a range of activities to:
- Community Health Service senior managers: to help create authorising environments to support organisational and catchment wide practice change and service system reforms
- Project managers and team leaders: to facilitate systems change and manage project implementation
- Project workers and Primary Care Partnership staff: to drive, influence, guide support and manage specific project implementation
- Clinicians: to deliver best practice, evidence-based, person-centred care supported by the organisational culture.
Key Messages
- Leadership and authorising environments are necessary for staff to practice newly acquired skills and learning and to implement new models of care
- Priorities are change management, leadership, cross-disciplinary team work, evidence-based practice, person-centred care, quality improvement and engaging with private providers.
- Collaboration with other workforce capacity building activities is encouraged.
Priority Areas
- Leadership skills
- Change management
- Quality improvement
- Person-centred care
- Interdisciplinary practice
- Evidence-based care
- Engaging with private providers
Frequently Asked Questions: Capacity Building
FAQ Primary Health Workforce Capacity Building Strategy
Useful links
Primary Care Partnerships
Primary Care Partnerships (PCPs) are made up of a diverse range of member agencies, including hospitals, community health, local government and divisions of general practice, mental health, drug treatment and disability services.
The Department of Health
Workforce, Leadership & Development Branch website provides information including workforce innovation grants, clinical placements, Allied Health recruitment and retention, and workforce redesign.
Health Workforce Australia
Health Workforce Australia develop policy and deliver programs across workforce planning, policy and research; clinical education; innovation and reform of the health workforce; and the recruitment and retention of international health professionals.
Skills Victoria
The Develop Your Workforce website of Skills Victoria provides information on education and training options for employers.
The Rural Workforce Agency of Victoria (RWAV)
RWAV supports the recruitment and retention of Victorian rural General Practitioners.
The Victorian Health Service Management Innovation Council (HSMIC)
HSMIC focuses on innovation and change management, and is leading a program of work aimed at achieving significant system-wide improvements in the operational effectiveness and efficiency of public health services.
Dental Health Services Victoria (DHSV)
DHSV has a state-wide leadership role in training, recruitment and retention of the oral health workforce.
Further information
Contact information for further queries.
